ArtCenter College of Design is searching for an experienced Copy Services Associate to join our team.
The salary range for this position: $32,400.00 - 36,400.00

Finalsalary is based on education, experience, skills relevant to therole, and internal equity.

About ArtCenter
Foundedin 1930 and located in Pasadena, California, ArtCenter College of Design is a globalleader in art and design education and has had an international reputation forits rigorous, transdisciplinary curriculum, faculty of professionals, strongties to industry, and commitment to socially responsible design. ArtCenter is aprivate nonprofit fully accredited by the WASC Senior College and UniversityCommission (WSCUC).

Every positionat ArtCenter plays an important part in carrying out the values, goals,strategic vision, and mission of the College. This includes diversity,equity, inclusion, access, belonging (DEIAB) and culture.

This position provides copy, print, and customer service to students, faculty, and staff using Copy Center facilities. Responsibilities include copying, printing, binding, cutting, assisting student workers, cash register transactions, and basic maintenance of the equipment such as ensuring paper and toner supplies. The Copy Services Associate may also be tasked with delivery of materials to campus departments as needed. This position performs opening and closing procedures when needed.

This is a full-time on-site position with a schedule of: 7:30am–3:30pm Monday through Thursday, plus8am–4pm Saturday.

Essential Functions

Customer Service — 80%

• Provide quality customer service, document preparation, copying, printing, (laser & Inkjet print, small to large sizes), printing from email, spiral binding, wire binding, perfect binding, saddle stitch binding, operating a cash register, and processing credit card transactions.
• Ensure all print forms are completed properly
• Responsible for all front of store operations, including opening and closing
• Deliver finished print jobs, paper, and supplies to various departments weekly

Equipment and Supplies — 20%

• Ensure that supply levels of paper, ink, and toner are kept at optimal levels
• Maintain copy machines around campus and report maintenance issues to Supervisor or Manager
• Collect monthly meter read from copiers
• Daily paper check and refill them as needed
• Other duties as assigned

• Associates Degree in Art, Graphics, or similar field
• Minimum 2 years of customer service experience in printing environments
• Working knowledge of Apple computers, graphics software, and copiers/printers necessary
• Ability to operate large format plotters, copiers, printers, binding machines, lamination machines, cutters, cash registers, and credit card machines as well as using basic hand tools (screwdriver, X-Acto knife, etc.)
• Proficient in MS Office Suite, Adobe Acrobat, InDesign, Photoshop, and Illustrator
• Customer service-focused individual with good verbal and written communication skills, detail-oriented, highly organized, able to balance priorities, takes initiative, reliable, and resourceful.
• Must be able to work independently as well as with others
• Staying calm under pressure when shop traffic increases
• Ability to work well in a multi-ethnic and multi-cultural environment with students, faculty, and staff
• A commitment to diversity, and the ability to establish and maintain effective working relationships within Art Center’s diverse communities

Preferred Qualifications

• College degree preferred
• Prior copy center experience
• Troubleshooting skills for copy shop equipment is helpful
• Able to work in different campuses when needed
• Flexible schedule is preferred

Physical Demands and Working Environment

The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Environment: Work is performed primarily in a shop setting with frequent interruptions and distractions; extended periods of time using shop equipment including computers, viewing computer monitors, shop equipment etc.; interactions with other individuals. Due to the nature of the work environment, there is exposure to loud noises, chemicals, fumes, dust and heat.

Physical: Primary functions require sufficient physical ability and mobility to work in an shop setting; to stand or walk for prolonged periods of time; including, bending, kneeling, crouching, reaching, squatting, and twisting; to lift, carry, push, and/or pull moderate to heavy amounts of weight (up to 50 pounds, or team-lift up to 100 pounds); to operate office and shop equipment requiring repetitive hand movement and fine coordination, handle or feel objects, tools or controls; and to verbally communicate to exchange information. Regular and consistent attendance are required for most positions.

Vision: See in the normal visual range with or without correction.

Hearing: Hear in the normal audio range with or without correction.

The above statements are intended to describe the general nature and level of work performed by the employee assigned to this job; they do not purport to describe all functions. Employees may be assigned other duties, and the essential functions may be changed from time to time as necessary.

Diversity StatementArtCenter is fully committed to fostering a culture that values diversity, equity, inclusion, access and belonging not only in vision but in practice. Our path forward is predicated on our belief that multiple points of view, life experiences, ethnicities, cultures and belief systems are essential to academic and creative excellence. We strive to learn more about difference while respecting the rich diversity in our world, attending to important questions about racial injustice and decolonizing our curriculum. Our campus environment must be vigilant in supporting the full participation of students, faculty, and staff of every race, color, ethnicity, sex, gender, gender identity or expression, marital status, religion, sexual orientation, age, disability, veteran status, socioeconomic status and political viewpoint.

Equal Opportunity EmployerArtCenter is committed to a policy of equal employment opportunity and does not discriminate against its employees or applicants on the basis of race, color, religious creed, sex, ancestry, national origin, citizenship, age, physical or mental disability, medical condition (including HIV and AIDS), genetic characteristic or information, pregnancy, marital status, military or veteran status, sexual orientation, gender, gender identity, transgender identity, gender expression, protective hairstyles, or any other characteristic protected by applicable state or federal law. Equal employment opportunity is extended to all persons in all aspects of the employer-employee relationship, including without limitation, recruitment, hiring, upgrading, training, promotion, compensation, benefits, leave of absence, transfer, discipline, layoff, recall and termination. This commitment applies to all persons involved in the operations of ArtCenter and prohibits unlawful discrimination by any employee of ArtCenter. Applicants who wish to request an accommodation for a disability may contact the Office of Employee Experience and Engagement at (626) 396-2270.

Land Acknowledgment:
ArtCenter College of Design occupies the region of the ancestral and traditional land of the Hahamog'na Tongva people, the stewards of the San Gabriel Valley area around present-day Pasadena.

ArtCenter Employees have a Mandatory Duty to Report 
All employees who know or have reason to know of allegations or acts that violate ArtCenter’s Title IX Policy prohibiting discrimination, harassment, retaliation, sexual harassment, sexual misconduct, sexual violence, dating violence, and stalking shall promptly inform the Director, Title IX Compliance and Programs or designee, or the Associate Dean of Students or designee. Faculty, who have a mandatory duty to report, are required to disclose all information including the names of the parties, even where the person has requested their name remain confidential.

Pursuant to the California Child Abuse and Neglect Reporting Act (CANRA), all employees who know of or have reason to suspect child abuse or neglect involving alleged victims under age 18 shall promptly inform local law enforcement or the county welfare department.

Vaccination Requirement
ArtCenter is committed to providing a safe and healthy work environment for all members of our community. Guided by the latest information from the CDC, the California Department of Public Health and the Pasadena Public Health Department, all staff, students and faculty must provide proof of vaccination. Annual vaccines and/or booster vaccines will be required based on CDC or FDA guidance. Those who cannot get vaccinated for medical or religious reasons will need to provide appropriate documentation. ArtCenter will then engage in an interactive process, on an individual basis, to determine if there is a reasonable accommodation that can be provided. Our complete policy can be found here.