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Responsibilities:
- Conduct outbound calls to existing and potential customers
- Use sales techniques to persuade customers and schedule appointment
- Maintain a high level of product knowledge to effectively communicate with customers
- Utilize Salesforce or other CRM software to track and document customer interactions
- Provide excellent customer service and address any customer concerns or questions
- Follow up with customers to ensure satisfaction and encourage repeat business
Requirements:
- Fluent in English, both written and verbal
- Previous experience in appointment setting or telemarketing is preferred
- Excellent communication skills, including the ability to actively listen and articulate information clearly and effectively
- Proficient in using computer software and CRM systems, such as Salesforce, for data entry and tracking purposes
- Bilingual in Spanish is a plus
- Comfortable making warm calls to potential customers
Note: This job description is intended to provide a general overview of the position. Other duties may be assigned as needed.
Job Type: Full-time
Pay: $20.00 - $22.00 per hour
Benefits:
Experience level:
Work setting:
Experience:
Work Location: In person
Full Time
$41k-54k (estimate)
04/28/2024
04/30/2024
rescuerooter-tucson.com
Tucson, AZ
The job skills required for Outbound Call Specialist (8551) include Customer Service, Communication Skills, Data Entry, Telemarketing, Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be an Outbound Call Specialist (8551). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Outbound Call Specialist (8551). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Outbound Call Specialist (8551) positions, which can be used as a reference in future career path planning. As an Outbound Call Specialist (8551), it can be promoted into senior positions as a Contact Center Representative III - Outbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Outbound Call Specialist (8551). You can explore the career advancement for an Outbound Call Specialist (8551) below and select your interested title to get hiring information.