SERVER AT BAR HUSTLE | ARRIVE HOTEL MEMPHIS

WHO WILL LOVE THIS POSITION?

• A hardworking and self-motivated individual who enjoys a fast paced work environment
• An individual who can rise to the daily challenges of providing exceptional customer service

WE OFFER:

• 401(k) retirement plan
• Medical, dental, vision and life insurance
• Employee discounts at our Hotels and Restaurants nationwide
• Paid Time Off and Sick Pay
• Holiday pay
• Professional development and career advancement opportunities

POSITION PROFILE:

The Server takes orders and delivers food and beverages to the guests. The Server ensures the quality of the food and the overall guest experience are both excellent.

ESSENTIAL FUNCTIONS

• Requires a flexible schedule for day and night
• Consistently be able to assess, anticipate and meet guests’ needs and respond quickly without losing focus or projecting a mood that detracts from guests’ dining experience
• Communicate in a professional manner with guests, coworkers and management
• Must be able to adapt to different personalities of guests and coworkers without losing focus
• Must have the ability to comprehensively understand the menu’s food and beverage items and communicate to guests effectively and accurately
• Must recognize problems when they arise and be able to resolve them appropriately by using good judgment, tact and initiative according to company policy and procedure
• Perform general accounting and mathematical skills and be able to correctly operate various mechanical devices such as cash registers, Micros System and hot beverage makers
• Must ensure a clean and organized workspace per side work guidelines issued by management.
• Follow uniform guideline
• Ability to understand and execute management’s instructions, read written company memorandums, and communicates when he or she needs more direction
• Other duties as assigned

FRONT DESK DUTIES:

• Respond to all guest requests by accurately assessing the guest needs while adding personal recommendations and touches to achieve maximum customer satisfaction.
• Point of contact for guests before, during, and after their stay.
• Ability to cross train between serving the guests at the restaurant and maintaining the front desk area.

REQUIREMENTS:

Skills/Knowledge Required:

• Provide legible communication and directions
• Compute basic arithmetic

Ability to:

• Perform job duties with attention to detail, speed and accuracy
• Prioritize, organize, and follow up
• Be a clear thinker, remaining calm and resolving problems using good judgment
• Follow directions thoroughly
• Understand guest’s service needs
• Work cohesively with co-workers as part of a team
• Work with minimal supervision
• Maintain confidentiality of guest information and pertinent hotel data

Qualification Standards:

• Experience: 1-3 years of experience as a Server in a high-quality full service or fast casual environment

Palisociety is an Equal Opportunity Employer committed to hiring a diverse workforce and sustaining an inclusive culture. Palisociety does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.