RUNNER/BUSSER AT HUSTLE & DOUGH | ARRIVE HOTEL MEMPHIS

Who will love this position?

• An individual who is looking to gain experience in the food industry. 
• Someone who has a passion for customer service and likes working within a team.

WE OFFER:

• Competitive wages
• Referral bonus program
• 401(k) retirement plan
• Medical, dental, and vision insurance
• Employee assistance program
• Employee discounts at our Hotels and Restaurants nationwide
• Progressively increasing paid vacation plan
• Sick pay
• Holiday pay
• Professional development and career advancement opportunities
• Endless smiles and positive energy!

POSITION PROFILE:

The responsibility of the Busser/Runner is to maintain efficient service between kitchen and front of the house.

ESSENTIAL FUNCTIONS:

• Ensure all orders leaving the kitchen meet presentation standards and guest requests
• Knowledge of menu items
• Ability to explain ingredients and preparation methods for each item
• Knowledgeable of table/seat/station numbers, proper table set ups, capacity, and hours of operation
• Deliver food and beverage items from kitchen/bar in prompt and neat manner
• Inform servers and applicable team members of wait times and any product shortage
• Assist server with food and beverage service to ensure guest satisfaction
• Assist with clearing table settings and prepare table for resetting when needed
• Maintain stock and cleanliness of stations for all meal periods with necessary equipment including silverware, linen and condiments.
• Perform any general cleaning tasks as assigned by supervisor/manager to adhere to health standards
• Perform other duties as requested, such as cleaning spills, handling guest requests, greeting and seating guests and ensuring overall guest satisfaction

REQUIREMENTS:

Skills/Knowledge Required:

• Has a strong working knowledge of and passion for the food industry
• Displays a strong hands-on approach
• Thinks critically and objectively
• Guest service oriented
• Current Servsafe Food Handler Certificate Required
• Flexible schedule – must be available to work a variety of shifts

Ability to:

• Perform job junctions with attention to detail, speed and accuracy
• Prioritize, organize, and follow up
• Be a clear thinker, remaining calm and resolving problems using good judgment
• Follow directions thoroughly
• Understand guest’s service needs
• Work cohesively with co-workers as part of a team
• Work with minimal supervision
• Maintain confidentiality of guest information and pertinent hotel data

Physical Requirements:

• Ability to carry up to 40lbs.
• Ability to walk, stand, and bend continuously throughout the day.

Qualification Standards:

• Experience: 1-3 years of experience as a Busser/Runner in a high-quality full service or fast casual environment

Palisociety is an Equal Opportunity Employer committed to hiring a diverse workforce and sustaining an inclusive culture. Palisociety does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.