Arnold & Itkin LLP is a Houston-based personal injury firm known nationwide for winning record-setting results against some of the largest corporate giants. We are currently seeking an experienced and motivated Intake Receptionist for our offices. AI is one of the top trial law firms in the country with offices in Houston, Texas; Dallas, Texas; Baton Rouge, Louisiana; and Midland. AI has set records across the country with verdicts and settlements in nearly every state. Please visit www.arnolditkin.com to learn more about AI.

DUTIES AND RESPONSIBILITIES:

• Speaking with potential clients – Spanish speaking is required
• Sorting new and old client calls
• Firm receptionist back up
• Receptionist for separate AI office
• All incoming intake calls
• Welcome guests and clients to office and help set up conference rooms for meetings 
• Keeping an organized, reliable, and hardworking demeanor at all times
• Perform some receptionist and office assistant type functions.
• Intake assistant duties
• Ordering Supplies
• Working with firm vendors

QUALIFICATIONS:

• Bi-lingual – Spanish Speaking preferred 
• Preferred 3 years’ experience at a civil law firm.
• Excellent oral, writing, analytical, and organizational skills.
• Mastery of the English language (verbal and written) including grammar, spelling, and punctuation.
• Ability to work independently and as a team, effectively and efficiently without significant supervision.
• Ability to track, prioritize, and complete multiple concurrent assignments with precision and on time.
• Exhibit professionalism by adhering to all firm policies, including attendance guidelines, dress code, security measures, and confidentiality requirements.
• Proficiency with Office 365 suite, including Word, Outlook, and Excel, along with the use of contemporary technology in law practice.
• Some overtime may be required. Some weekend work may be required.

Experience:

• Plaintiff person injury experience a plus
• Prior receptionist experience with heavy phone call activity
• Administrative experience
• Microsoft 365 Suite knowledge
• Filevine Knowledge

Education/ Certification