6 Dispatcher Jobs in Southfield, MI
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Arnaz automotive is Hiring a Dispatcher Near Southfield, MI
Duties and Responsibilities :
- Dispatches calls for emergency roadside to fleet personnel telephone or electronically in accordance with established guidelines.
- Receives and manages calls relate to emergency and / or commercial road service utilizing a computer-aided call processing system.
- Performs geographical location spotting, map reading and provides detailed instructions in determining member / customer location.
- Handles driver / customer escalations in accordance with established procedures.
- Provides explanations to customers, as needed. Reports and documents any service issues.
- Accepts payment from members / customers as appropriate.
- Reconciles and resolves accounts payables / accounts receivables
- Maintains related records and files.
- Analyzing and resolving customer service problems
- Effectively manage ETAs (Estimated Time of Arrivals) to ensure the provision of timely customer service
- Manage and organize fleet service trucks maintenance and / or repairs.
Qualifications :
- Excellent written and verbal communication
- Ability to meet and exceed challenging goals
- Positive Attitude and willingness to succeed
- Work in a fast-paced environment
- MUST be a Team-player
- Excellent Problem-solving skills
- Willingness and ability to work irregular hours, weekends and / or holidays.
- Customer service experience
Benefits & Perks :
- Hourly Wage Bonus
- Career Advancement
- Health Insurance; Dental / Vision
- Vacation
- Holiday Pay
- Expense Reimbursement
Last updated : 2024-05-01
Job Summary
Full Time
$42k-56k (estimate)
05/02/2024
05/13/2024
The job skills required for Dispatcher include Customer Service, Problem Solving, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Dispatcher. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Dispatcher. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Dispatcher positions, which can be used as a reference in future career path planning. As a Dispatcher, it can be promoted into senior positions as a Limousine Chauffeur III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Dispatcher. You can explore the career advancement for a Dispatcher below and select your interested title to get hiring information.
If you are interested in becoming a Dispatcher, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Dispatcher for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Dispatcher job description and responsibilities
Dispatchers are generally responsible for coordinating with the customers regarding the delivery status of the products and providing precise logistics and the fastest transportation routes to the professional drivers to ensure smooth and timely deliverie
02/07/2022: Vincennes, IN
Dispatchers may dispatch calls for truck drivers, delivery drivers, and emergency responders like medical professionals, firefighters, and police crews.
12/30/2021: Oklahoma City, OK
A dispatcher selects the vehicle type according to the delicacy, frangibility, and rigidity of the material.
02/03/2022: Oklahoma City, OK
A dispatcher must think fast, consider many different options, and above all else try to keep himself calm.
02/02/2022: Las Cruces, NM
A good dispatcher must be able to coordinate trip schedules, manage routes, and handle calls and requests from operators, third-party vendors, and their supervisors.
12/12/2021: Pittsburgh, PA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Dispatcher jobs
Getting training and certification as a truck dispatcher.
01/02/2022: Evansville, IN
Communicate with all parties before & during the job and getting feedback and updates.
12/25/2021: Eugene, OR
Complete a City employment application.
01/04/2022: Manchester, NH
Dispatchers should use an understanding tone and approach when communicating with callers.
01/03/2022: Las Cruces, NM
Previous experience as a Call Receiver/Dispatcher for law enforcement 911 calls.
03/06/2022: Tucson, AZ
Step 3: View the best colleges and universities for Dispatcher.
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