1 Fleet Dispatcher Job in Southfield, MI
Arnaz automotive is Hiring a Fleet Dispatcher Near Southfield, MI
- Dispatches calls for emergency roadside to fleet personnel telephone or electronically in accordance with established guidelines.
- Receives and manages calls relate to emergency and/or commercial road service utilizing a computer-aided call processing system.
- Performs geographical location spotting, map reading and provides detailed instructions in determining member/customer location.
- Monitors dispatched calls and takes action to resolve and correct service problems or potential problems.
- Handles driver/customer escalations in accordance with established procedures.
- Provides explanations to customers, as needed. Reports and documents any service issues.
- Accepts payment from members/customers as appropriate.
- Reconciles and resolves accounts payables/accounts receivables
- Maintains related records and files.
- Analyzing and resolving customer service problems
- Effectively manage ETAs (Estimated Time of Arrivals) to ensure the provision of timely customer service
- Manage and organize fleet service trucks maintenance and/or repairs.
- Excellent written and verbal communication
- Ability to meet and exceed challenging goals
- Positive Attitude and willingness to succeed
- Work in a fast-paced environment
- MUST be a Team-player
- Excellent Problem-solving skills
- Willingness and ability to work irregular hours, weekends and/or holidays.
- Customer service experience
- Hourly Wage Bonus
- Career Advancement
- Health Insurance; Dental/Vision
- Vacation
- Holiday Pay
- Expense Reimbursement
Job Summary
Full Time
$42k-56k (estimate)
05/03/2024
07/01/2024
The job skills required for Fleet Dispatcher include Customer Service, Problem Solving, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Fleet Dispatcher. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Fleet Dispatcher. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Fleet Dispatcher positions, which can be used as a reference in future career path planning. As a Fleet Dispatcher, it can be promoted into senior positions as a Limousine Chauffeur III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Fleet Dispatcher. You can explore the career advancement for a Fleet Dispatcher below and select your interested title to get hiring information.
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