International Student Services Coordinator

Campus : Tempe

Coordinator

Job Description

Provides operational and immigration support to the International Students and Scholars Center (ISSC) Front Desk Team, coordinating administrative duties and special projects, which require a thorough knowledge of a complete, complex and specialized function.

Job Family

Generic

Department Name

International Students Scholar

Full-Time / Part-Time

Full-Time

VP Code

EXEC VP / PROVOST

Scope of Search

Open

Grant Funded Position

This is not a grant funded position and is not contingent on future grant funding.

Salary Range

$45, per year

Close Date

11-March-

Category

Essential Duties

• Coordinates materials and personnel to provide administrative support for the immigration needs of the ISSC while serving as a liaison between advising area and the front desk area.
• Provides additional oversight of the ISSC Student Worker Program including hiring, scheduling and creating / updating training materials.
• Completes office / administrative processes, tasks and projects that require a knowledge of immigration regulations pertaining to international students.
• Provides excellent customer service to students and scholars via in-person, telephone and electronic inquiries and records from a variety of sources (email, Salesforce, PeopleSoft, Sunapsis) on general matters in accordance with established guidelines and policies.

Assesses and makes recommendations for improvements and office organization of the Front Desk area.

• Coordinates meetings and seminars as directed, arranging logistics and ensuring appropriate communications.
• Collaborates with other academic units and teams throughout the university to facilitate comprehensive international student support Order office supplies and track and maintain inventory of supplies.
• Oversees I-9 team and process within department.

Minimum Qualifications

Bachelor's degree in a field appropriate to the area of assignment AND three years of related experience; OR, Any equivalent combination of education and / or experience from which comparable knowledge, skills and abilities have been achieved.

Desired Qualifications

• Demonstrated knowledge of immigration regulations for international students and scholars.
• Demonstrated knowledge of office procedures and administrative practices and principles.
• Experience working in a high-volume customer service environment in a higher education setting, and with diverse populations.

Experience in creating and maintaining complex filing and record keeping systems.

• Experience in working with confidential documents and sensitive data.
• Experience using an online database such as Sunapsis, Salesforce, or any similar databases.
• Experience Using Microsoft Office applications (Word, Excel, Outlook).
• Experience in prioritizing calendars and arranging meetings.
• Evidence of effective written and verbal communication skills.

Working Environment

Activities are performed in an environmentally controlled office setting subject to extended periods of sitting, keyboarding, and manipulating a computer mouse;

required to stand for varying lengths of time and walk moderate distances to perform work Frequent bending, reaching, lifting, pushing and pulling up to 25 pounds Regular activities require ability to quickly change priorities which may include and / or are subject to resolution of conflicts Ability to clearly communicate to perform essential functions.

Department Statement

The International Students and Scholars Center is one of several departments comprising the Division of Academic Enterprise Enrollment which utilizes a variety of strategies to enroll and support a diverse student population representative of Arizona State University's vision.

The International Students and Scholars Center is comprised of a staff of trained experts, versed in the details and requirements of academic and employment-based programs, who provide visa and immigration advice and support to visiting students and scholars.

These services include oversight of visa programs, planning and coordinating orientations for the international students and assisting with visa and immigration for new students, staff and scholars.

Arizona State University currently enrolls over 11, international students from countries and each year hosts nearly international faculty and scholars.

The office working collaboratively with academic and administrative units implements a shared institutional vision of expanded international study, global awareness and comprehensive internationalization to enhance the overall experience of international students and scholars at ASU.

ASU Statement

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access.

This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves.

Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines.

ASU serves more than , students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions intellectual and cultural diversity, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit

Arizona State University is a VEVRAA Federal Contractor and an Equal Opportunity / Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis protected by law.

Notice of Availability of the ASU Annual Security and Fire Safety Report

In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources.

ASUs Annual Security and Fire Safety Report is available online at

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Employment Verification Statement

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Fingerprint Check Statement

This position is considered safety / security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.

Instructions to Apply

Application deadline is 3 : 00PM Arizona time on the date indicated.

Please include all employment information in month / year format 6 / 88 to 8 / 94), job title, job duties and name of employer for each position.

ASU does not pay for travel expenses associated with interviews, unless otherwise indicated.

Only electronic applications are accepted for this position.

IMPORTANT NOTE : What is the meaning of equivalent combination in the minimum qualifications? It means one year of higher education or 24 credit hours, is equal to one year of experience.

For example, a four year Bachelors degree is equal to four years of experience.

International Student Services Coordinator Arizona State University

Last updated : 2024-02-23