Perform clinical duties under the direction of a physician. This individual ensures that supplies and equipment are available to facilitate efficient, effective care. It is important that a friendly, caring, courteous, and professional attitude is displayed at all times as this person has front-line contact with patients and families.

Duties and responsibilities

• Record patients' medical history, vital statistics, or information such as test results in medical records
• Prepare treatment rooms for patient examinations, setting up instruments and equipment according to department protocol, cleaning exam procedure rooms, instruments and equipment between patient visits to maintain infection control
• Interview patients to obtain medical information and measure their vital signs, weight, and height
• Accompanying patients to the appropriate exam room; assisting patients as needed with walking, transfers, dressing, and prepare them for the physician
• Assisting and Caring for Others providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients
• Documenting/Recording Information entering, recording, storing, or maintaining information in written or electronic form
• Getting Information observing, receiving, and otherwise obtaining information from all relevant sources
• Communicating with Supervisors, Peers, Patients, and Physicians providing accurate messages/instructions by telephone, in written form, e-mail, or in person
• Interacting with Computers Using computers and electronic medical records to enter data, or process information
• Cleaning according to scheduled maintenance program and keeping appropriate records; managing inventory of supplies; assisting with the ordering of patient care supplies, restocking treatment rooms, exam rooms, and procedure room.
• Monitor and track prescription sent as eRX and refill requests
• Set up for in office procedures and assisting in procedure
  • Sterile trays with appropriate instruments and medical supplies
• Fill out lab requisition for pathology and call for pick up at lab where patients insurance is accepted
• Sending order for labs, CT, referrals or Meds to appropriate facilities when ordered by provider
• When providers order STAT requests: calling and scheduling for the patient before they leave our office. If we need to request prior AUTH, then calling insurances to ensure patient is taken care of
• Monitor bio-hazard and sharps daily according to OSHA
• Sterilize according to strict instructions of cleaning solution, clean, air dry and package instruments while wearing sterile gloves
• Restock and manage all supplies in rooms and overstock areas
• Help with reorders and manage medical supplies every quarter for all three clinics
• Answers clinical phone calls
• Checks phone messages hourly and return all calls before lunch, midafternoon, and prior to leaving for the day
• Complies with all AZCCC policies and procedures
• Maintains strict confidentiality related to medical records and other data.
• Works shifts as assigned. Scheduled shifts/locations will rotate according to clinic needs.
• Performs other duties as directed by supervisor, physician assistant(s), physician (s), and practice manager
• Works within scope of practice of an Medical Assistant

Qualifications/Education Requirements

• High school diploma or equivalent required
• Successful completion of a medical assistant or emergency medical technician program
• Computer experience with EMR knowledge
• Professional appearance
• Strong medical terminology
• Must demonstrate excellent phone etiquette and exceptional customer service skills
• Excellent work ethic, including integrity, positive attitude, productive, organized, treats leadership with respect, excellent attendance, continuously learning and willing to ask for help
• Ability to work efficiently and effectively in a detail oriented, fast-paced setting

Licensure/Certification

Working conditions/ Physical requirements