Benefits Effective First Day of Employment

Clinical excellence and compassionate support for our patients are core elements that our practice was built on.

Our team of physicians are supported by a skilled clinical support team, and together, we are part of a larger multidisciplinary care team. Some patients need a combination of surgery, chemotherapy, and radiation therapy to treat their cancer, so we bring together experts in medical and radiation oncology, radiology and surgical oncology, reconstructive surgery, and palliative care. This team approach to care ensures that our patients receive the benefit of the team’s unparalleled experience, which leads to higher quality care.

Arizona Blood and Cancer Specialists is an affiliate of OneOncology. OneOncology, a partnership of independent community oncology practices and finance and technology experts, is positioning community oncologists to drive the future of cancer care through a patient-centric, physician-driven, and technology-powered model to help improve the lives of everyone living with cancer.

Summary

The Patient Benefit Representative acts as the financial advocate to educate and assist patients on available resources to support their financial needs. This role will coordinate multiple activities across various groups in the practice including (but not limited to) working with the schedulers, administration, clinical and billing and patient outreach to support operations.

Duties and Responsibilities:

• Act as the primary point of contact for patients to ensure they understand their insurance coverage, financial responsibility, and available assistance options.
• Coordinate patient outreach to arrange a phone call or appointment with patients prior to treatment; inform patients about the appointment and what documentation to bring (if applicable)
• Develop and track payment plans for patients
• Identify potential assistance programs available to patients (i.e. copay assistance).
• Act as escalation point for all financial assistance questions for practice staff; coordinate communication between physicians, nurses, front desk staff, and patients to ensure all relevant information required to advise patients on financial options is available before treatment.

Qualifications:

· High school or equivalent

· Prefer at least 2 years’ financial counselor experience as a Financial Counselor in a medical office

A division of One Oncology, we are an equal opportunity employer, and we believe in strength through diversity. All qualified applicants will receive consideration for employment without regard to, among other things, age, race, religion, color, national origin, sex, sexual orientation, gender identity & expression, status as a protected veteran, or disability.

Job Type: Full-time

Pay: From $17.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No nights

Work Location: In person