*** Must live in the Greater Phoenix Metro Area***

*** Team Mark ***

PURPOSE: To provide ongoing daily support to the DDD Manager and/or Supervisor. Responsibilities include assisting with all billing and payroll duties in a timely manner. Assist with planning meetings, and day-to-day administrative responsibilities. To ensure excellent service delivery by developing and maintaining relationships with members, direct care staff, and all personnel.

MINIMUM QUALIFICATIONS:

• Experience and/or education in the field of education, social work, disability services, or related field
• Excellent verbal and written communication skills
• Excellent organizational skills and ability to meet deadlines.
• Experience with Microsoft Office (Word, Excel)
• Education and/or experience in data entry
• Ability to travel to various work sites and member homes throughout the valley.
• Must be at least 18 years of age.
• Satisfactory background check
• Able to acquire a DPS fingerprint card.
• Ability to learn new data base and software applications.
• High School Diploma or GED
• Reliable vehicle

ESSENTIAL JOB FUNCTIONS:

• General office duties including data entry, billing and payroll, electronic filing of company documents, updating of spreadsheets and reports to assist the Area Manager/Supervisor
• Notification of hours to staff and members, approve on-line timesheets and maintain payroll error reports.
• Answer phone calls and emails in a timely manner and prioritize requests and notify Supervisor as necessary.
• Send Habilitation documents to DDD once a month following secure email protocols.
• Ability to work a flexible schedule in order to meet billing and payroll timelines.
• Ability to work from home and maintain confidentiality and privacy guidelines.
• Assist with staffing solutions and emergency coverage to include provider intake calls and preparation/attendance of hiring and interview sessions.
• Prepare new hire packets and welcome packets and any additional mailings as requested by Supervisor.
• Work as a team member with others to assist with duties as necessary and able to include but not limited to:
• Vehicle inspections
• Fingerprinting
• Planning meeting preparation/attendance
• Home Certification re-inspections
• Follow all company and State policies and procedures including, but not limited to:
• Reporting to work on time as scheduled and work all hours as scheduled.
• Refraining from excessive absenteeism
• Obtaining prior approval for desired time off
• Maintain all records, logs, and other documentation as required by ISP's company rules and

DD State policy and procedure.

• Ensure that a clean and safe environment free from abuse, intimidation and harassment is maintained.
• Maintain all training and certifications as required by State or Company policies and procedures including DCW training.
• Maintain professional demeanor and protect confidentiality of member, staff and agency information.
• Other duties as assigned.

PHYSICAL AND MENTAL REQUIREMENTS:

• Patience and the ability to exercise restraint and self-control in potentially challenging situations.
• Ability to quickly respond to health, safety, and emergency situations.
• Ability to exercise patience while working quickly.

EQUIPMENT NORMALLY USED:

• Computer, Internet, Printer, Scanner, Copier, Cell Phone, Use of Personal Vehicle

WORK ENVIRONMENT:

• This job operates as a remote tele-work position, as Arion Care Solutions does not provide a separate workplace at a corporate location. Working from home requires a high degree of discipline and the ability to have a space dedicated to work in the home and provision for childcare if appropriate. This position also requires in-person meetings with members and families, and traveling to their homes.