Aria Care Partners

The Billing Specialist has responsibility for posting Fee-For-Service charges, payments, and journal entries to patient accounts in a timely and accurate manner. The Billing Specialist will also process FFS claim denials, maintain aged receivables, and handle daily accounting procedures. This position works in a close team environment to meet daily, monthly, and quarterly billing metrics. Other responsibilities include answering patient account balance questions, verifying correct insurance filing information on behalf of the patient. Other duties as assigned.

Competitive Pay & Hybrid potential of 2 days after 6 months

Essential Duties & Responsibilities

• Process weekly fee-for-service claims entry/export via the required payor portals/billing software, including billing and follow-up
• Weekly remittance posting including insurance and patient payment - review for proper reimbursement
• Handle monthly billing reconciliation
• Complete monthly follow-up on aging report and on all outstanding accounts
• Review clearinghouse daily to ensure claims are flowing through the process and any denials, errors, or rejections are corrected in a timely manner
• Process fee-for-service invoices for balances due from the responsible party
• Research/resolve insurance denials and rejects as assigned
• Assist Billing Supervisor to complete month-end processes including updating reporting and maintaining contracts and fee schedules
• Additional Billing department related processes as needed

Education & Training Requirements

• Ideally three years previous experience in billing or collections preferred
• Thorough knowledge of payer contracting, including Medicaid, Medicare and commercial payers required
• Solid understanding of the reimbursement process
• Knowledge of practice management or healthcare billing
• Working knowledge of month end and reporting process preferred
• Proficient in Microsoft Outlook products with good written and oral communication skills are required
• Ability to prioritize competing demands and multitask required
• Podiatry Billing Experience and or Medical Billing Experience preferred.

Other Qualifications

• Problem solving — Identify and resolve problems in a timely manner
• Customer service — Manage difficult client/customer situations, respond promptly to customer needs, solicit customer feedback to improve service, respond to requests for service and assistance and meet commitments
• Planning/organizing — Prioritize and plan work activities and use time efficiently
• Quality control/Attention to detail — Demonstrate accuracy and thoroughness; monitor own work to ensure quality and apply feedback to improve performance
• Proficient with Microsoft Word and Excel – Basic functionality in Excel and Word, including mail merge
• Adaptability — Adapt to changes in work environment, manage competing demands and deal with frequent change, delays, or unexpected events.
• Dependability — Consistently at work and on time, follow instructions, respond to management direction and solicit feedback to improve performance
• Able to work in team environment

Physical Effort & Working Conditions

Work is performed in a normal office setting with minimal exposure to health or safety hazards Substantial time is spent working on a computer.