SUMMARY

Assists Property Manager/ Assistant Manager in coordinating all aspects of the leasing and marketing of the community.

RESPONSIBLITIES

Leasing

• Responsible for the leasing of apartments
• Maintains an accurate and in-depth knowledge of all aspects of the community, particularly in areas such as rent and pricing information, vacancies, apartment availability, lease expirations, square footage, etc.
• Assists Property Manager in establishing and attaining daily leasing and renewal goals,
• Show model and vacant units to prospects.
• Monitors all vacancies and Total-To-Lease in order to proactively address future occupancy requirements.
• Collects security deposits, rent and all other funds associated with resident move-ins and monthly rent, fees and garage and storage rent.
• Fill out and maintain guest cards on each prospect
• Follow all company policy and procedures.

Marketing

• Assists in the overall marketing efforts and offers input and suggestions for promotions, advertisements, etc. Do offsite marketing when required.
• Monitors the community advertisements and responses; maintains ad book.
• Ensures accurate completion of the monthly competitive survey reports and analyzes the multi-family real estate market trends and conditions in the area.
• Assures that the leasing office, model, property appearance and curb appeal is acceptable and apartments are ready to show to prospective residents.

Leadership Qualities

• Follows up on call-backs and accurately completes guest cards with prospects after initial community visit; maintains "tickler" files.
• Works closely with management in developing, training and supervising a leasing team that effectively sells the quality and professionalism of RE Carroll Management Company.
• Maintains open communications with Property Manager, Maintenance Supervisor and subordinates.
• Understands and complies with Fair Housing laws and standards. . Represents the company in a professional manner at all times.

Administrative

• Prepares, assists and oversees accuracy of all leasing paperwork, including new lease paperwork and required weekly marketing reports.
• Maintains current resident files. Assists manager in implementing residential retention and renewal programs.
• Conducts mini-audits to ensure that current/accurate resident files are being maintained.
• Works with Property Manager to monitor commissions earned.

Other Job Functions

• Participates and assists in training seminars as requested.
• Becomes active in the local business community and develops a rapport with the residential community.
• Accompany residents or prospective residents via motorized vehicle or walking on tours of property grounds and vacant units. May run errands as necessary. Attends and assists with resident social functions and activities. Performs other duties as assigned.

EXPERIENCE

A high school diploma is required. A college degree or related coursework is preferred. A minimum of two years of residential or commercial management experience, including supervisory responsibility, is preferred. Excellent communication, organizational and leadership skills are necessary. Computer literacy/word processing skills required. Prefer sales/multi-family leasing experience. Valid driver's license and good driving record required.