We are looking for a customer-oriented service representative.

Responsibilities:

Duties may include, but are not limited to, the following:

• Act as a counter representative or telephone representative; accepting applications for utility service and answering customer billing inquiries.
• Interpret a customer's account by using knowledge of applicable rules and rate schedules.
• Analyze a customer's credit history to determine whether an extension may be granted.
• Review customer applications with reference to deposits and in some cases computes the amount of the deposit.
• Audit various data processing documents.
• Open and distribute mail.
• Type various letters and forms.
• Sort, code, and file correspondence, forms, documents, and other materials numerically, alphabetically, or by other predetermined classifications.
• Make manual arithmetic calculations.
• Use a calculator to check and compute some utility bills and related data.
• Check records and papers for clerical and arithmetic accuracy, completeness, and compliance with established standards and procedures.
• May utilize a computer, software programs, and/or applications, other technology, and other office equipment to carry out customer service functions.

Job Type: Temporary

Pay: $17.87 per hour

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person

Experience:

• Customer Support & Client Services Occupations: 1 year (Required)

Language:

• Spanish (Required)

Work Location: In person