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Claims Assistant
Argo Group Chicago, IL
$40k-50k (estimate)
Full Time 10 Months Ago
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Argo Group is Hiring a Claims Assistant Near Chicago, IL

A Brief Overview
We are looking for a highly capable Claims Assistant to join our team. The role will work on-site (or hybrid no less than three days per week on-site) at either our Chicago, New York City, Rockwood, PA, or San Antonio, TX office. The Claims Assistant is responsible for providing robust clerical support to our team of Claims Adjusters working across a wide variety of specialties and providing exceptional customer service to our brokers, claimants, and insureds. 
How You Will Make an Impact:
  • Provide clerical support to a nationwide team of claims adjusters and aide in facilitating timely and accurate management of claims by entering stop/cancel/release of checks, processing cash receipts, work check exceptions, and completion of complex state forms.
  • Keep our claims data accurate by inputting data and policy information for new and existing claims.
  • Extensively communicate with our customers and enhance their customer experience by – answering incoming calls, processing electronic mail, preparing written correspondence, and processing outgoing mail. The majority of each workday is spent communicating on the telephone.
  • Review each claim for payment, documenting date issued and check number. Researching financials to verify payment information.
  • Review of outstanding checks for various claim systems and review applicable system to determine if payment is still outstanding and/or returned, prepare letters as needed and document findings in FSITrack.
What We Need:
  • Bachelor's degree from an accredited university or industry designations are preferred but not required.
  • A high-level knowledge of Service Center policies and guidelines typically achieved through a minimum of one year in the insurance industry, preferably in commercial claims.
  • A relentless desire to continually update your skill level through continuing education and self-development.
  • Strong PC skills, including extensive experience working on Windows and good knowledge of MS Outlook, Word, and Excel
  • The ability to communicate clearly on the telephone is crucial. The ability to read, speak, and write English fluently is required. The ability to read, speak, and write Spanish fluently is not required, but is a strong plus.
  • Being extremely detail oriented, organized, and able to effectively prioritize your workload, manage multiple tasks, and meet deadlines.
  • A high level of energy and motivation.
  • Ability to be a team player that communicates and collaborates with peers to achieve common goals in a team environment.
  • A strong sense of accountability and pride in completing an excellent work product.
Physical Demands:
  • Unless otherwise specified below as an essential function of the job, this role generally operates within a standard office environment (on-site, remote or hybrid), requiring the use of a PC and other related office equipment.

Job Summary

JOB TYPE

Full Time

SALARY

$40k-50k (estimate)

POST DATE

07/08/2023

EXPIRATION DATE

07/02/2024

WEBSITE

argo.com

HEADQUARTERS

FLUSHING, NY

SIZE

100 - 200

FOUNDED

1988

TYPE

Private

CEO

TERRANCE LAWLA

REVENUE

$10M - $50M

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Argo Group
Full Time
$117k-145k (estimate)
6 Days Ago
Argo Group
Full Time
$91k-115k (estimate)
1 Week Ago
Argo Group
Full Time
$101k-128k (estimate)
1 Week Ago

The job skills required for Claims Assistant include Customer Service, Insurance Industry, etc. Having related job skills and expertise will give you an advantage when applying to be a Claims Assistant. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Claims Assistant. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Claims Assistant positions, which can be used as a reference in future career path planning. As a Claims Assistant, it can be promoted into senior positions as a Claims Clerk II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Claims Assistant. You can explore the career advancement for a Claims Assistant below and select your interested title to get hiring information.

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If you are interested in becoming a Claims Assistant, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Claims Assistant for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Claims Assistant job description and responsibilities

Claims assistants manage correspondence, take phone calls, do paperwork, and type documents.

02/15/2022: Cincinnati, OH

Administrative and clerical tasks are given to a Claims Assistant, so there are skills specifically needed for this job.

01/09/2022: Las Vegas, NV

Claims assistants also provide customer service to clients with questions.

01/04/2022: Pascagoula, MS

Provide customer service when managing the assigned claims to achieve best claims experience for the customer.

02/11/2022: Middlesex, NJ

Conduct telephone assessments for continuing disability claims.

02/02/2022: Green Bay, WI

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Claims Assistant jobs

Candidates also should be comfortable using new and unfamiliar applications, as many companies use specific claims processing software.

01/02/2022: Melbourne, FL

Potential claims assistance professionals also should have strong typing skills for data entry.

01/09/2022: Charlotte, NC

After selecting their province, they can start a claims process by clicking on Make a Claim from the header at the top of the page.

01/14/2022: New London, CT

Entry Level Claims Assistant JobsLittle to no experience required.

01/15/2022: Birmingham, AL

Step 3: View the best colleges and universities for Claims Assistant.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College
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