ROLE PURPOSE. Supervises and directs the operations of the Payments and Digital Services Department to include scheduling, timesheet review, personnel evaluations, training, and new product and services implementation. Receives general guidance on work priority with substantial employee latitude. ESSENTIAL DUTIES & RESPONSIBILITIES. Supervises the daily operations of the Payments and Digital Services Department to ensure the area is meeting deadl...
Member Service Representative. As a Member Service Representative, you represent a significant part of our operations team and your passion for driving exceptional customer service is a real opportunity to demonstrate Argent Credit Union’s dedication to being our members trusted financial partner and our commitment to the well-being of our community. The purpose of this role is to develop & enhance the full member relationship from opening of an ...
ROLE PURPOSE. The purpose of this. role is to work helpdesk tickets, manage network peripherals to include installation, configuration, troubleshooting, and documentation. ESSENTIAL DUTIES & RESPONSIBILITIES. Configures, installs, and upgrades, as necessary, software and hardware in new and existing computer workstations. Troubleshoots and resolves problems with end user hardware, operating systems, software applications and network connectivity....
ROLE PURPOSE. The Consumer Loan Servicing Specialist is responsible for assisting members with loan questions, Payment Protection, GAP, CPI, Warranties, vehicle titles, credit bureau disputes, account research, adjustments and corrections, member requests under SCRA and other centralized loan servicing requests as assigned. ESSENTIAL POSITION FUNCTIONS. Monitors collateral with DealerTrack to ensure that the credit union’s lien position has been ...
ROLE PURPOSE. This position is responsible for providing direct supervision for staff while providing hands-on support where needed. In addition to supervisory duties for the department, this position coordinates staff coverage, works to create efficiencies while enhancing procedures, provides support to other departments of the bank to resolve more complex customer service issues, and takes on special projects within the department. Loan Servici...
ROLE PURPOSE. This position is responsible for providing direct supervision for staff while providing hands-on support where needed. In addition to supervisory duties for the department, this position coordinates staff coverage, works to create efficiencies while enhancing procedures, provides support to other departments of the bank to resolve more complex customer service issues, and takes on special projects within the department. Loan Servici...
. . . . . . . As a Financial Service Representative, you represent a significant part of our operations team and your passion for driving exceptional customer service is a real opportunity to demonstrate Argent Credit Union’s dedication to being our members trusted financial partner and our commitment to the well-being of our community. The purpose of this role is to develop & enhance the full member relationship from opening of an account to sha...
. ROLE PURPOSE. The purpose of this. . role is to provide information and exceptional member service to internal/external members and other callers via telephone, written and electronic media. Ensure a positive image of the credit is conveyed by providing a variety of interactions, accounts and services to members by assisting the members to increase their profitability of their business with the credit union. When problems or questions arise, th...
