As we continue to grow, we are seeking an Integrated Specialty Pharmacy Navigator to join our award-winning specialty pharmacy team. 

About Ardon Health

Our specialty pharmacy

What it’s like to work with our team

Join us!

• Competitive pay
• Flexible PTO and paid company holidays
• Medical, dental, vision, disability, and life insurance 
• 401(k) match

1. Education and experience

• Required:

1. 1. Minimum active Washington Pharmacy Assistant license

• Preferred:

1. 1. Prior experience working in a pharmacy or healthcare setting demonstrating excellent customer service skills.
   2. Knowledge of pharmacy benefit investigation, prior authorization support and patient financial assistance connection
   3. Prior experience working with physicians, nurses, or other healthcare professionals.
   4. Active Washington Pharmacy Technician license
2. Physical and mental functions and activities
   1. Must have excellent verbal, written, and interpersonal communication skills.
   2. Must be able to express oneself, detect, perceive, observe, and assess information exchanged in a variety of communication methods.
   3. Must be able to demonstrate proficiency with computer applications and ability to learn new software platforms to perform accurate work.
   4. Must be able to work independently as well as part of a team.
   5. Must have excellent organizational skills.
   6. Must be able to work independently and demonstrate sound judgement.
3. Working conditions
   1. Work is performed in a medical office environment, with extensive keyboard and telephone work in stationary position.
   2. Business needs may occasionally require work in excess of 40 hours per week, including work outside of standard work week.
4. Contact with others:
   1. Internally communicates with Ardon employees across multiple departments.
   2. Externally communicates with insurance plans, manufacturers, financial charities, and foundations.

1. Directly communicates with insurance companies to investigate patients’ medication benefit coverage and facilitate access to medication treatments.
2. Provides prior authorization support including but not limited to health history entry, documentation submission, status monitoring and appeal coordination.
3. Communicates prescription statuses to patients and providers.
4. Connects patients with financial support programs such as manufacturer copay assistance and charitable funds.
5. Connects patients with additional resources as needed to overcome social determinants of health.
6. Effectively navigates across application tools, electronic medical records and email to document patient communication, statuses and outstanding needs centered on coordinating and completing patient support activities.
7. Maintain complete and accurate patient records.
8. Complies with the company’s Human Resources policies, Employee Handbook, Code of Conduct, and all department policies and procedures, including protecting confidential company, employee, and customer information; attending work punctually and regularly; and adhering to good safety practices in all activities.
9. Performs other duties and responsibilities as assigned.

1. Performs or supports administrative tasks as needed.

• Strong communication and interpersonal skills.
• Ability to effectively collaborate in a team setting.
• Proficiency in standard workplace software and/or information management applications.
• Prior experience working in a pharmacy or healthcare setting.
• Ability to navigate computer applications.
• Ability to work in a fast-paced environment.
• Knowledge of pharmacy benefit investigation, prior authorization support, and patient financial assistance connection.
• Prior experience working with physicians, nurses, or other healthcare professionals.

Ardon Health seeks to allow equal employment opportunities for all qualified persons without regard to race, religion, color, age, sex, sexual identification or orientation, national origin, marital status, disability, veteran status or any other status protected by law.