Overview

Join our team as a Patient Services Rep in Tulsa, OK.

Fulfilling your purpose begins here:

People First, Always. Here's how we take care of our people:

* Competitive salaries, support teams and growth opportunities.

Your team is bigger than your department:

* Utica Park Clinic, founded in 1982, is a multi-specialty medical group with more than 300 employed physicians and advanced practice providers representing over 25 specialties across 80 plus clinics in Oklahoma.

* We believe healthcare is a team sport and every player has something to contribute. We show compassion, celebrate differences and treat one another with respect.

Responsibilities

* Welcome patients and visitors by greeting them promptly and providing them courteous customer service.

* Answer phone courteously, schedule/cancel appointments, take accurate messages and direct calls to the appropriate staff members.

* Review face sheet with patient at time of visit and has patient sign sheet verifying information.

* Maintain patient accounts by obtaining, recording and updating personal, financial and insurance information into Epic.

* Receive payment for co-pays, co-insurance, and outstanding balances.

* Complete same day data entry (TES) including use of proper ICD-10 and CPT codes, balancing bank deposit against charges posted and correcting all coding and registration edits.

* Monitor and maintain waiting room and work area to ensure a clean and professional environment.

* Is knowledgeable of the location and contents of the SDS manual.

* Limit access to patient/employees information on a job related need to know basis.

* Demonstrate effective verbal and written communication

Qualifications

Job Requirements:

* High School Diploma or GED

PreferredJob Requirements:

* Previous customer service experience

* Previous medical office experience