HR Operations Admin - Decatur, IL
This is a full-time, non-exempt position.

Position Summary:
This position will respond to colleague inquiries, provide education, and solve complex HR system issues across ADM's global organizations. This includes data corrections and audits within SuccessFactors's Employee Central and other HRIS systems. Additional duties include documenting workflow/new procedures, reviewing various HR transactions for accuracy, HR invoicing, Form I-9 management, employee payout info, scanning, record retention, and auditing employee information to ensure data integrity. The HR Operations admin will gain valuable knowledge, skills and experience in an area of HR that interacts daily with colleagues and management from all levels of the organization. This position is in a department where strict confidentiality and discretion must be maintained. It is within a fast-paced environment, with multiple tasks and delivery deadlines that drive the work

Job Responsibilities:

• Responsible for responding to various inquiries via phone and email promptly and effectively
• Conduct audits to ensure data integrity of colleague information
• Provide ongoing assistance to HR technology users
• Collaborate with internal HR Operation colleagues when specific expertise is necessary to formulate and deliver the best possible response to internal customers
• Proactively identify opportunities to enhance the colleague experience through self-service technology in SuccessFactors's Employee Central HRIS and other HRIS systems
• Creation and maintenance of employee personnel and medical files in various formats
• Maintain and report confidential information daily
• Conduct data audits and maintain compliance
• Escalate issues to supervisor in a timely manner when appropriate
• Promote ADM core values
• Successfully relates to and works with a diverse workforce in a variety of positions
• Performs all assigned tasks accurately, efficiently, and in accordance with applicable policies and procedures
• Perform other duties as assigned

Job Requirements:

• 2-3 years of Human Resources or Administrative experience
• Experience with SuccessFactors's Employee Central recommended
• Prior work experience maintaining confidential and sensitive information
• Commitment to providing exceptional customer service to colleagues, customers, and vendors
• Data entry experience with attention to detail and accuracy
• Excellent verbal and written communication skills, as well as interpersonal skills
• Proficient PC skills and experience with Microsoft Office Suite
• Flexibility to changing priorities, ability to manage multiple duties and work under time constraints

Excited about this role but don't meet every requirement listed? Studies show that often applicants will self-select out if they don't check every box. We encourage you to apply anyway. You may be just the right candidate for this role or another one of our openings.
ADM requires the successful completion of a background check.
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