1 Membership Manager Job in Washington, PA
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Arch Amenities Group is Hiring a Membership Manager Near Washington, PA
Arch Amenities Group, the world's leading leisure, fitness and spa management firms, is seeking a Membership Manager in Washington, PA! This position is located at the WHS Wilfred R. Cameron Wellness Center. The Membership Manager is responsible for membership sales to include: developing and directing strategic sales efforts; creating and executing strategic sales plans and promotions and events operations.
Compensation for this role is $50k-$55k base salary sales commissions. Apply today for immediate consideration and to join our team!
Responsibilities:
- Ensures the “Arch Amenities Group Experience” for members and guests by maintaining the standards set in Arch Amenities Group Basics to Excellence (BTE), Arch Amenities Group Mission Statement/Values; Standards and Expectations, and Arch Amenities Group Brand Standards.
- Develops and maintains a comprehensive standard facility operations manual, including written policies and procedures for all services, administration, membership, staff and maintenance.
- Directs and oversees all membership operations to ensure achievement of sales quotas and supports retention goals.
- Presents a monthly client summary report that outlines detailed membership sales information, operational and financial data.
- Submits all paperwork and financial reporting, including payroll, in accordance with Arch Amenities Group policy. Reconciles registration software and POS system as required.
- Attends all management functions and meetings associated with client and WTS, including monthly marketing meetings, developer meetings and off-site presentations.
- Provides excellent customer service and monitors member and guest feedback. Supervises and follows up on member and guest requests and comments.
- Leads outside prospecting of new membership and co-op opportunities.
- Projects an UPSCALE image to employees, clients, business associates and the community by having a professional, business attire and excellent customer service skills.
- Recommends and develops marketing strategies to include planning/coordinating promotions, facility activities and effective advertising.
- Identifies, evaluates, and resolves problems in a timely manner, utilizing innovative ideas and sound judgment.
- Assists with lifting and storing facility equipment, furniture, and products to help maintain facility and prepare for special events.
- Other duties as assigned.
Qualifications:
- Minimum of three (3) years progressive development and experience in the field of hospitality and operations.
- Experience in staff management, facility operations, membership, as well as event planning.
- Energetic, enthusiastic and motivational.
- Ability to collaborate with vendors and clients to attain facility goals.
- Must be able to lift tables, chairs and other equipment while setting up for events and activities.
- Excellent customer service skills.
- Ability to utilize new technology and communication methods in preparing messaging and advertisements for members, guests and the public.
- Efficient, well organized, and able to handle a variety of duties simultaneously.
- Professional manner, discretion, and appearance.
- Excellent verbal and written skills.
- Effective leadership skills and strong work ethic.
- Bachelor's Degree in leisure services, sales and marketing or a related field highly desirable.
- CPR, First aid & AED Certification preferred or willingness to obtain
Arch Amenities Group is an equal employment opportunity employer that is committed to having a diverse work force.
Job Summary
Full Time
Retail
$67k-90k (estimate)
10/11/2023
05/08/2024
MILWAUKEE, WI
50 - 100
2003
ARNOLD PEREIRA
<$5M
Retail
Related Companies
The job skills required for Membership Manager include Customer Service, Leadership, CPR, Promotion, Prospecting, etc. Having related job skills and expertise will give you an advantage when applying to be a Membership Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Membership Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Membership Manager positions, which can be used as a reference in future career path planning. As a Membership Manager, it can be promoted into senior positions as a Membership Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Membership Manager. You can explore the career advancement for a Membership Manager below and select your interested title to get hiring information.
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