1 Customer Service Team Member Job in Chagrin Falls, OH
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Arborwear is Hiring a Customer Service Team Member Near Chagrin Falls, OH
Committed to quality and honesty, Arborwear is a hardworking outdoor apparel company built with authenticity, trust and a dash of humor.
We are known for our quality, service, and our family-like company culture. We are passionate about all three! If you are a dedicated, low-ego, high-passion team member, who is ready for a challenging role with plenty of room for growth and opportunity, you could be a great fit.
If you align with our Vision Mission Values and work well with a team, we’d love to have you join ours.
To apply for these FULL TIME or PART-TIME positions, submit a cover letter and resume to hr@arborwear.com with the subject line stating which position you are applying for.
For all positions, compensation is commensurate with experience. Competitive benefits are available. Arborwear is a tobacco-free workplace. Background checks are administered before roles are offered.
Customer Service Team Member
Arborwear is looking for a new customer service team member reporting to the customer service manager.
You must have solid work experience in at least one of the following areas:
- Customer Service (3-5 years), having direct contact with customers on the phone, email and in person. Maintaining a positive attitude, enjoying working with people and problem solving. Working in a close knit group of people where your personality shines through not only to customers but also fellow teammates.
- Data Entry (3-5 years), strong computer skills imperative! Good typing skills, entering data, processing orders, managing workflow on a day to day basis. Microsoft Excel proficiency / experience a plus.
- Promotional products/custom printed apparel experience (1-2 years)
- Inside Sales / Account Rep (2-5 years), selling directly to customers over the phone and in person. Working in a niche industry, learning a customer base, analyzing sales trends and helping grow a territory. Working alongside Outside Sales Reps to grow accounts.
Required Skills:
- Computer skills
- High level of organization
- Promotional products and sourcing experience
- Exceptional attention to detail
- Conscientious attitude
- Proven work ethic
- Strong interpersonal skills
- Being able to multitask in a fast-paced environment
- College degree
- Minimum 3 years full time work experience
- Proficiency in Microsoft Word and Excel
Job Summary
Full Time
$34k-42k (estimate)
11/10/2023
05/13/2024
arborwear.com
Chagrin Falls, OH
50 - 100
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The job skills required for Customer Service Team Member include Customer Service, Attention to Detail, Work Ethic, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Team Member. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Team Member. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Team Member positions, which can be used as a reference in future career path planning. As a Customer Service Team Member, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Team Member. You can explore the career advancement for a Customer Service Team Member below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Team Member, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Team Member for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Team Member job description and responsibilities
Collecting and analyzing customer feedback can also be a part of their customer service job tasks.
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Agents may also personally follow up with customers to find out how the solution worked for them.
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Demonstrate sound knowledge of the product/service and suggest a solution to the customer right away.
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They will access customer requests from multiple communication channels through a unified database, automate repetitive tasks, and ensure deadlines are being adhered to.
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Customer service members do financial management of customer services, troubleshooting, processing orders, upgrades, complaints handling and escalation.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Team Member jobs
A great customer service member knows how to relate to anybody, but they’re especially good with frustrated people.
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Responding to questions with positive language can greatly affect how the customer hears the response.
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Customer service experience goes beyond call centers and emails.
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Seek out unique touch points to build positive customer experiences.
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Customer service reps need to equip themselves with the necessary knowledge and skills they need to connect with and help customers.
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Step 3: View the best colleges and universities for Customer Service Team Member.
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