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Client Support Representative
$30k-38k (estimate)
Full Time 9 Months Ago
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Aqua Plumbing and Air is Hiring a Client Support Representative Near Sarasota, FL

If you have a solid background in customer service, thrive in a fast-paced environment, enjoy multi-tasking and are searching for a role with guaranteed base pay and unlimited opportunity for commission, we encourage you to apply!

Are you ready to work for a company that genuinely cares about doing the right thing?

We are a faith based, values-led local expert in Plumbing, Electrical, Air Conditioning and Water Treatment Services. For five decades, we have been committed to delivering customers quality service from the most experienced and highly trained technicians around. Residents continue to trust Aqua Plumbing and Air for a full range of services and rest assured in knowing we provide 100% dedication to satisfaction.

What makes people choose to work at Aqua over other companies? Truly, it is how we treat people every day. We strive to offer amazing employee appreciation events and consistently show our appreciation to our team! Aqua has been a successful company for 50 years, and we continue to grow by taking care of our clients and employees the right way. We have over 11,000 positive customer reviews, and we give back to our community in multiple ways.

EOE - Drug Free Workplace

Pay range based on experience.

We would love to talk more with you about joining our team!

You can apply in person at our primary office of Aqua Plumbing & Air, Services, Inc. located at:

8283 Vico Court
Sarasota, FL 34240

Does anybody still fax these days? If so, you can send inquiries to: 941-259-4629

If you would like to e-mail your resume, send it to: hr@aquaplumbing.com

You may also visit our website at: www.aquaplumbingsarasota.com

Position: Client Support Representative

Job duties include but are not limited to:

  • Dispatching service calls to technicians
  • Scheduling technicians to multiple service calls
  • Ability to handle several phone calls at once
  • Accurate data entry of service calls
  • Timely follow up to service calls, permits invoices and time sheets

Job requirements:

  • Strong and clear phone presence.
  • Experience within the plumbing industry preferred.
  • Strong organizational skills.
  • Ability to prioritize and multi-task in a fast-paced environment.
  • Basic computer skills (i.e., data entry, email, and internet).
  • Coachable and motivated to seek out additional responsibilities.
  • High School diploma, or GED and (2) years of related experience
  • Must be able to sit up to eight (8) hours per day and occasionally lift up to 15 pounds.

Benefits:

  • Competitive pay
  • Medical, dental and life Insurance available
  • 401K benefit program with company 25% match
  • Paid holidays, including your birthday!
  • Paid vacation
  • Short & long term disability
  • Employee discount on company-provided services.
  • Workers comp insurance
  • Safety & training programs
  • Positive culture that promotes growth and shows employee appreciation year-round
  • Education assistance program

Job Summary

JOB TYPE

Full Time

SALARY

$30k-38k (estimate)

POST DATE

08/11/2023

EXPIRATION DATE

04/30/2024

WEBSITE

aquaplumbing.com

HEADQUARTERS

Wheeling, IL

SIZE

50 - 100

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The following is the career advancement route for Client Support Representative positions, which can be used as a reference in future career path planning. As a Client Support Representative, it can be promoted into senior positions as a Customer Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Support Representative. You can explore the career advancement for a Client Support Representative below and select your interested title to get hiring information.

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If you are interested in becoming a Client Support Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Support Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Client Support Representative job description and responsibilities

Client support representatives manage client relationships and provide customer support.

02/19/2022: Chattanooga, TN

Client support representatives help customers resolve technical problems associated with a product or service.

02/02/2022: Asheville, NC

They also ensure compliance with standards established procedures for addressing client concerns.

02/03/2022: Kansas City, MO

Client support representatives also have access to responses for the most commonly asked questions and to specific guidelines for dealing with requests or complaints.

01/27/2022: Ventura, CA

They’re the front line of support for clients and customers and they help ensure that customers are satisfied with products, services, and features.

03/21/2022: Medford, OR

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Client Support Representative jobs

For this kind of job u need to practice active listening and learn to empathize with your customers.

01/28/2022: Terre Haute, IN

Familiarity with your products or services can do good for you as you work as customer support rep.

01/25/2022: Akron, OH

Client support representatives need to be current on technological developments and trends to be effective on their job.

02/25/2022: Harrisburg, PA

Client support agents can find out which tickets need their attention the most by creating customized ticket views.

04/14/2022: Nashville, TN

Soft skills like Teamwork, Customer Satisfaction, Problem Solving, Negotiation and Communication are essential for Customer Support Representative roles and jobs.

01/27/2022: Wichita Falls, TX

Step 3: View the best colleges and universities for Client Support Representative.

Butler University
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