Job Summary

IHSC's mission is to provide medical care to maintain the health of individuals in the custody of ICE through an integrated health care delivery system, based on nationally recognized correctional, detention and residential health care standards. The Agency is committed to providing healthcare services to protect the nation's health, reduce global disease and provide medical support for the law enforcement mission of the safe apprehension, enforcement and removal of detained individuals involved in immigration proceedings. IHSC is committed to ensuring a system of care that is ethical, responsible, and accountable through rigorous surveillance and monitoring activities.

The ICE Health Services Corps (IHSC) exists within the organizational structure of the United States Immigration and Customs Enforcement (ICE), Enforcement and Removal Operations (ERO) under the supervision of the Department of Homeland Security (DHS). The United States Public Health Service (USPHS) Commissioned Corps Officers, civil service staff and contractors comprise the healthcare professionals working together to provide quality healthcare services. IHSC serves as the medical experts for ICE for detainee health care.

Primary Responsibilities

• Enforce risk management program initiatives, and enact the changes in clinical practice, policy and procedures to preserve the agency’s assets, reputation and quality of care.
• Provide policy guidance, consultation and review of sentinel events.
• Develop, review and revise policies and guides related to risk management annually, or as necessary to reduce mitigating risks to the agency.
• Monitoring and training on the incident reporting electronic tool.
• Participate in the development of risk management activities, e.g. root cause analysis (RCA) of incidents that occurred in the facilities and provide proactive risk reduction strategies.
• Collect data, monitor trends and report results to the Compliance and Risk Management Program Manager and/or Chief, Medical Quality Management.
• Ensure established standards of care are monitored in ICE facilities as well as in contract detention facilities and jails throughout the United States.
• Maintain accountability and monitoring of risk management activities and assist in identifying areas for improvement.

Minimum Qualifications

• Bachelor's degree in Nursing or related field
• Minimum five years of professional experience as a licensed registered nurse/in health administration
• Certification in Healthcare Quality or Risk Management or able to obtain certification within one year of employment.
• Ability to navigate in an electronic work environment including electronic health records, web based training and communications.
• Knowledge of, and moderate proficiency in, common Microsoft Office programs, specifically Microsoft Word, Excel, Outlook and SharePoint.
• Knowledge of regulations (HIPAA/Privacy Act) regarding the confidentiality of patient medical records and information as well as Personally Identifiable Information (PII).
• Ability to interact well and collaborate with all levels of personnel and management in IHSC, ERO, ICE and DHS offices, and with federal GS employees, Commissioned Corps officers and contractors.
• Required to walk unaided at a normal pace for up to 10 minutes and maintain balance.
• Must be able to lift, push, or carry 30 pounds.
• Must perform the duties in a stressful and often austere environment without physical limitations.

Desired Qualifications

• Advanced degree from a recognized accredited institution
• Verbal and written profciency in Spanish
• Experience in a detention/correctional or residential healthcare setting

Client Information

IHSC's mission is to provide medical care to maintain the health of individuals in the custody of ICE through an integrated health care delivery system, based on nationally recognized correctional, detention and residential health care standards. The Agency is committed to providing healthcare services to protect the nation's health, reduce global disease and provide medical support for the law enforcement mission of the safe apprehension, enforcement and removal of detained individuals involved in immigration proceedings. IHSC is committed to ensuring a system of care that is ethical, responsible, and accountable through rigorous surveillance and monitoring activities.

About Aptive

Aptive is a modern federal consulting firm focused on human experience, digital services, and business transformation. We harness creativity, technology, and culture to connect people and systems to impact the world. We’re advisors, strategists, and engineers focused on people, above all else.

We believe in generating success collaboratively, leaving client organizations stronger after every engagement and building trust for the next big challenge. Our work inspires people, fuels change and makes an impact. Join our team to be part of positive change in your community and our nation.

EEO Statement

Aptive is an equal opportunity employer. We consider all qualified applicants for employment without regard to race, color, national origin, religion, creed, sex, sexual orientation, gender identity, marital status, parental status, veteran status, age, disability, or any other protected class.

Veterans, members of the Reserve and National Guard, and transitioning active-duty service members are highly encouraged to apply.