Description

Sihle Insurance Group is an established leader in the insurance industry built upon foundational principles including respect, excellent customer service, and a people first attitude. Sihle Insurance is one of the largest privately held agencies in Florida with 9 locations and a solid 50 year legacy that continues to flourish. Sihle is committed to continuing the legacy as a family-owned company well into the future as we take pride in serving our clients, the community, and our employees.

GHG Insurance, a division of Sihle Insurance Group, has served the citizens of Northeast Florida providing all line of insurance products. GHG Insurance continues to operate under their legacy brand and provide 1st class service to our longtime, valued customers.

GHG Insurance is currently hiring for a Commercial Lines Insurance Account Manager to join the team located in the Jacksonville, FL office!

Benefits for the Commercial Lines Insurance Service Account Manager:

• Reduced hour work week with full pay
• 401(k) matching
• Company paid health insurance
• Company paid dental insurance
• Company paid life insurance
• Vision insurance, plus much more!
• Generous Paid time off – Holidays & PTO
• VTO (Volunteer Time off)
• 2 Hours/Month for appointments
• Competitive base salary (commensurate with experience)
• Bonus incentive based on individual/agency performance

Requirements for the Commercial Lines Insurance Account Manager:

• Active Florida 2-20 (Property & Casualty) license preferred, 4-40 considered
• Ideal candidate with 5 years experience in an account management role
• Current Applied Epic experience is required
• Bachelor’s degree preferred
• Ability to perform in a fast-paced environment
• Excellent verbal and written communication skills with prompt response times
• Knowledge of insurance products and their application to business
• Knowledge of insurance markets
• Maintains a cordial and professional relationship and has a strong service focus

Responsibilities for the Commercial Lines Insurance Account Manager:

• Serve as a primary contact to clients, carriers and producers for service needs
• Complete and submits applications and ensure timely receipt of quotes and policies. Prepare pre-renewal summaries of insurance, proposals, invoices, binders, certificates, ID cards, policies, endorsements, and other related items.
• Review client contracts and endorse policies to meet requirements if needed. Process renewals, review audits of policies, verifies accuracy, and facilitate corrections if needed.
• Verify policy and policy change information, facilitating corrections when necessary.
• Document all activity, phone calls, emails and correspondence in Applied Epic system.
• Daily follow-up on un-routed attachments, open activities, and other EPIC tasks.
• Address incoming mail, email, fax and phone requests.
• Assist with other tasks necessary.