You haven't searched anything yet.
NOTE: IF THIS JOB POSTING IS LIVE, THEN APPLICATIONS ARE STILL BEING ACCEPTED. FIRST ROUND OF INTERVIEWS ARE CONDUCTED VIA WRITTEN FORMAT (EMAIL) AND SECOND ROUND OF INTERVIEWS WILL BE HELD IN-PERSON AT OUR TEMECULA OFFICE.
Job Description
As an Application Analyst, you will be at the heart of the customer experience. Someone successful in this role is self-motivated, resourceful, and has the ability to sustain a high level of energy, focus, and professionalism, while providing a personal experience to our customers.
Application Analysts are responsible for advocating for and supporting clients via timely, accurate and professional communication methods. Qualified individuals should have the ability to multitask – concisely documenting tickets while on an active phone call, as well as the ability to quickly comprehend a client’s inquiry and respond appropriately. They are required to achieve and maintain deep product knowledge, possess the ability to properly prioritize a ticket queue and accurately document and report issues to internal technical teams.
Additional Details
Desired Skills & Experience
Required Skills
Desirable Skills
Desirable Educational Accomplishments
Company Description
We are an industry-leading, cloud-based software solution used by healthcare organizations to achieve their practitioner credentialing, privileging and performance management goals. We have over 1,200 customers worldwide; ranging from small community hospitals to large health systems.
We are a growing software company seeking qualified, energetic and result-oriented team members. Ideal candidates should be people looking for a long-term position in a stable company. You will be involved in cloud computing, software as a service (SaaS), data analytics, compliance, and data exchange.
We are located in Temecula, California which offers a high quality of life with a low cost of living. Housing prices are much lower than surrounding cities, yet Temecula remains the second safest city in the country with a population over 100,000. Temecula also offers numerous dining and entertainment options
Full Time
Software & Cloud Computing
$70k-88k (estimate)
03/27/2024
04/27/2024
mdstaff.com
TEMECULA, CA
25 - 50
1982
TRUNG PHAN
$10M - $50M
Software & Cloud Computing
Founded in 1982 and headquartered in Temecula, CA, Applied Statistics & Management, Inc. (ASM) is dedicated to the development and support of software solutions that leverage the latest technologies and methodologies for the healthcare industry. ASM's flagship product, MD-Staff, is the most advanced credentialing, privileging and provider information management platform available. Used by over 1,500 facilities worldwide, MD-Staff Credentialing Software is a proven system that helps healthcare organizations of any size streamline their credentialing process while reducing overall costs.
The job skills required for Technical Support Analyst include Microsoft Office, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Technical Support Analyst. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Technical Support Analyst. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Technical Support Analyst positions, which can be used as a reference in future career path planning. As a Technical Support Analyst, it can be promoted into senior positions as a Technical Support Analyst II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technical Support Analyst. You can explore the career advancement for a Technical Support Analyst below and select your interested title to get hiring information.