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Applied Materials
Chandler, AZ | Full Time
$35k-43k (estimate)
1 Week Ago
Customer support technician
Applied Materials Chandler, AZ
$35k-43k (estimate)
Full Time | Semiconductor 1 Week Ago
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Applied Materials is Hiring a Customer support technician Near Chandler, AZ

70% - 90% Travel Required

General Profile : Expands skills in own work area within an analytical / scientific method or operational process. Maintains appropriate licenses, training and / or certifications, as needed.

Applies experience and skills to complete assigned work within our area of expertise. Works within standard operating procedures and / or scientific methods.

Works with a moderate degree of supervision.

Key Responsibilities

Performs standard Tier 0 installation and service activities. Able to perform routine installation and service activities within established timeframes.

Performs preventative maintenance and wet cleans independently. Assists senior engineers with corrective maintenance as needed.

Responds to fab issues by communicating with other engineers. Verifies operational quality of system equipment with assistance.

Demonstrates the ability to follow all checklists and procedures. Ensures correct Revs of procedures and schematics are available prior to performing work with supervision.

Learns and applies diagnostic techniques and use of documentation and test equipment with assistance from senior engineers.

Able to diagnose and resolve basic technical problems.

Strives to perform BKM’s. Uses knowledge management systems. Follows all IP guidelines.

Displays respect for the customer by maintaining a neat and orderly work area. Demonstrates a positive attitude in less than optimal customer situations.

Complies with all safety procedures and consistently demonstrates safety as a value.

Other Requirements : This is a physically demanding position that often requires extensive walking, standing for extended periods of time, working in tight spaces, bending, squatting, twisting, kneeling, reaching, climbing stairs and ladders, lifting up to 35 lbs.

the ability to distinguish between colors, the ability to work in an environment with noise that may be difficult for some individuals with sensitivity to noise, and the use of hand and power tools.

Additionally, because this position generally involves working in a clean room, it requires the use of appropriate Personal Protective Equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields.

Functional Knowledge

Has developed analytical skills and application of scientific methods to perform a variety of activities

Business Expertise

  • Has good understanding of how the team integrates with others
  • Understands how the assigned duties integrate with others in the team.
  • Develops responsibility for customer satisfaction within work area.

Leadership

Has no supervisory responsibilities

Problem Solving

Recognizes and solves typical problems that can occur in own work area without supervisory approval; evaluates and selects solutions from established operating procedures and / or scientific methods

Impact

Impacts the accuracy and quality of own work; receives close supervision; duties are clearly defined, and methods and tasks are described in detail.

Interpersonal Skills

Uses communication skills to exchange of information

Qualifications

Education : Associate's Degree

Associate's Degree

Skills : Certifications :

Certifications : Languages :

Languages :

Years of Experience :

2 - 4 Years

Work Experience :

Additional Information

Time Type : Full time

Full time

Employee Type : Assignee / Regular

Assignee / Regular

Travel : Yes, 75% of the Time

Yes, 75% of the Time

Relocation Eligible :

U.S. Salary Range : $19.00 - $26.40

$19.00 - $26.40

The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members.

In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.

For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.

Last updated : 2024-05-10

Job Summary

JOB TYPE

Full Time

INDUSTRY

Semiconductor

SALARY

$35k-43k (estimate)

POST DATE

05/11/2024

EXPIRATION DATE

06/21/2024

WEBSITE

appliedmaterials.com

HEADQUARTERS

SANTA CLARA, CA

SIZE

15,000 - 50,000

FOUNDED

1967

TYPE

Public

CEO

GARY DICKERSON

REVENUE

$10B - $50B

INDUSTRY

Semiconductor

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About Applied Materials

Applied Materials is a supplier of equipment, services and software to enable the manufacture of semiconductor, flat panel display and solar products.

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The job skills required for Customer support technician include Problem Solving, Preventative Maintenance, Communication Skills, Schematic, Leadership, Customer Satisfaction, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer support technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer support technician. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer support technician positions, which can be used as a reference in future career path planning. As a Customer support technician, it can be promoted into senior positions as a Technical Communicator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer support technician. You can explore the career advancement for a Customer support technician below and select your interested title to get hiring information.