The IT specialist position installs, modifies and makes minor repairs to personal computers hardware and software systems, and provides technical advice and support to system users.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Identifies and procures the hardware and software needed to satisfy user requirements
• Setup, update, distribute, and track tablets, laptops and desktops located across all locations of operation (currently 12)
• Activate / Deactivate Employees
• Device Tracking in all Locations
• Purchasing of equipment/software, etc
• Administer e-mail and anti-virus systems
• Coordinates activities with network services and information system groups.
• Provides updates, status and completion information to managers and/or users, via voice mail, e-mail or in-person communication
• Addresses hardware issues
• Provide maintenance on security cameras
• Maintenance of wi-fi network
• Provide maintenance on phone systems
• Generate alarm codes and key FOBS for new staff members
• Rotates daily back-up media
• Assists in research and procurement of computer accessories and supplies.
• Performs other duties as assigned

Competencies

• Proficiency in working with Virtual Machine Ware
• Proficiency in Google Documents
• A Certification
• Network Certification

Experience

• 3 years of General IT support

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands

While performing the duties of this job, the employee is regularly required to talk or hear. This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets bend or stand as necessary. This would also require some bending and squatting as needed to install wiring and equipment. Ability to travel/drive to company locations.

Position Type and Expected Hours of Work

This is a full-time position. Regular days and hours of work are Monday through Friday 8:30 a.m. to 5 p.m. However this is a salaried exempt position and on-call availability is required.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are requires of the employee for this job. Duties, responsibilities and activities may change at any time or without notice.

Education Requirement

• Associates (Required)
• Bachelors (Preferred)

Job Type: Full-time

Salary: $70,000.00 – $85,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Tuition reimbursement
• Vision insurance

Schedule:

• Monday to Friday
• On call

Education:

• Associate (Preferred)

Experience:

• IT Technical Support: 3 years (Required)

Willingness to travel:

• 50% (Required)

Work Location: Multiple Locations

Job Type: Full-time

Salary: $70,000.00 – $85,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No nights
• No weekends

Education:

• High school or equivalent (Required)

Experience:

• IT Support: 3 years (Required)

Work Location: One location