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Resident Services Coordinator
Appleton Corporation Springfield, MA
$58k-77k (estimate)
Full Time 1 Month Ago
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Appleton Corporation is Hiring a Resident Services Coordinator Near Springfield, MA

Appleton Corporation (subsidiary of The O’Connell Companies, Inc.) has been providing comprehensive & responsible property, facility, & asset management services since 1974 has an opening for an Assistant Maintenance Superintendent to work at our building located in Springfield, MA.

Responsible for the coordination of health and community-related services to provide a quality living experience for residents in assigned properties managed by Appleton Corporation.

ESSENTIAL JOB FUNCTIONS

  • Promote and encourage the maintenance and growth of a diverse population of family housing by teaching and empowering residents to their highest level of functioning.
  • Assist families in accessing community services i.e. mental health counseling, home care services, certified services, and SNAP benefits. Experience with the FSS Family Self-Sufficiency program is a plus.
  • Oversee After School & Summer program for youth who reside at the property.
  • Plan and assist health wellness social events for families i.e. picnics, parties, special events, etc.
  • Host seminars and training following the Family Self Sufficiency model such as budgeting and entering the workforce to increase residents’ awareness – utilizing necessary professionals.
  • Outreach to community agencies to acquire knowledge of local community resources.
  • Receive resident referrals regarding lease violations and services needed to assist residents to remain in their units and be lease compliant.
  • Make apartment visits to families as necessary.
  • Monitor the health and well-being of all residents, as required. Be involved in family contacts, as necessary, to resolve health-related problems when proper authorization has been obtained.
  • Provide reports regarding day-to-day services, any lease violations, and activities provided.
  • Attend all Appleton Corporation meetings, seminars, and trainings as required. Flexibility is required to assist with related events at multiple sites as needed.
  • Work in conjunction with and support of Resident run programs to ensure the success of the program.
  • Coordinate annual vaccination clinics in conjunction with Director or Resident Services (DRS).
  • Work in conjunction with Property Manager & DRS in processing Reasonable Accommodations.
  • Operate within the parameters of the properties approved Rec/Rehab budget.
  • Adhere to and operate within all Fair Housing Guideline.
  • Responsible for petty cash & reconciliations of cash advances.
  • Attend 36 hours of training through MassHousing TAP program to obtain MARSCH certification as CRSC certified Resident Coordinator in Housing as required by HUD.
  • Committed to working in a team-based environment.
  • Continuously work to ensure the health and safety of residents, visitors, co-workers, vendors and self.
  • Consistent and reliable attendance.

QUALIFICATIONS:

  • Associates Degree in social services or equivalent work experience with families and children.
  • Minimum of 1 year of relevant experience.
  • Excellent verbal and written communication skills
  • Knowledge of federal or state resources for families.
  • Bilingual required

The O’Connell Companies offers a competitive salary & excellent benefits including health, dental, vision, life insurance, paid time off, and a 401(k) plan. EOE.

Job Summary

JOB TYPE

Full Time

SALARY

$58k-77k (estimate)

POST DATE

04/07/2024

EXPIRATION DATE

06/12/2024

WEBSITE

appletoncorp.net

HEADQUARTERS

HOLYOKE, MA

SIZE

100 - 200

FOUNDED

1973

CEO

PAUL STELZER

REVENUE

$10M - $50M

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Appleton Corporation
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$51k-69k (estimate)
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Appleton Corporation
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The following is the career advancement route for Resident Services Coordinator positions, which can be used as a reference in future career path planning. As a Resident Services Coordinator, it can be promoted into senior positions as a Commercial Property Manager I that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Resident Services Coordinator. You can explore the career advancement for a Resident Services Coordinator below and select your interested title to get hiring information.

If you are interested in becoming a Resident Services Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Resident Services Coordinator for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Resident Services Coordinator job description and responsibilities

Resident services coordinators work at assisted living facilities, universities, or similar housing communities.

03/25/2022: Lawrence, MA

They are responsible for creating a friendly and functional environment for everyone who lives in their facility.

02/22/2022: Asheville, NC

Surveys the resident population to identify priority of needs and solicit resident input on service preferences. Assist residents and property operations staff in understanding those needs.

02/06/2022: Roanoke, VA

Establish and maintain partnerships with relevant organizations and individuals, with an emphasis on providing on-site services to residents and the community.

03/22/2022: Orlando, FL

Plan and coordinate recreational, cultural and social activities in coordination with property operations staff and residents, as needed.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Resident Services Coordinator jobs

Proficient with MS Office (i.e. Microsoft Word, Excel, and Outlook) is huge advantage.

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Proven ability to work with diverse groups in cooperative problem-solving and consensus building.

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Demonstrated ability to establish trusting, confidential relationships

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Must have the ability to effectively facilitate meetings and community gatherings.

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Experience conducting community assessments, applying the principals of conflict management and/or deescalation techniques, and organizing community groups, events, and programs preferred.

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Step 3: View the best colleges and universities for Resident Services Coordinator.

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