APPLEBEE’S

POSITION DESCRIPTION

Updated 7/2023

Primary Responsibilities: Greets (both arriving and departing) and seats all

guests in a friendly manner and assists in maintaining the overall guest flow of

the restaurant.

Specific Functions and Duties:

1. Opens door for guests arriving and departing.

2. Accommodates any special needs of guests, i.e., boosters, highchairs,

disabilities.

3. Manages the Wait List when the restaurant is full.

4. Provides guest assistance to servers as needed.

5. Maintains a clean and organized work area and completes cleaning as

assigned.

6. Fills out the feature board and inflates balloons.

Qualification Standards:

1. Reading, writing and verbal communication skills required.

2. Mobility required during the entire shift.

3. Transports and carries objects (such as high-chair) up to 15 pounds.

4. Ability to wipe down table tops, table legs, pick up debris off the floor and

wipe down booth seats in all areas of the restaurant.

Physical Requirements:

1. Must be able to stand and exert a well-paced mobility for an entire shift.

2. Must be able to speak clearly and listen attentively to guests and other

employees.

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