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Duties:
- Greet and welcome guests as they arrive at the hotel
- Escort guests to their tables and provide menus
- Assist guests with seating arrangements and special requests
- Take reservations and manage the waitlist using the Aloha POS system
- Answer phone calls and provide information about the hotel's services and amenities
- Maintain a clean and organized host/host station
- Collaborate with the kitchen and waitstaff to ensure smooth dining experience for guests
- Handle guest complaints or concerns in a professional and courteous manner
Experience:
- Previous experience in a hospitality or guest service role is preferred
- Familiarity with Aloha POS system is a plus
- Strong communication skills and phone etiquette
- Ability to multitask and work in a fast-paced environment
- Excellent customer service skills and ability to handle difficult situations with grace
At our hotel, we value our employees and offer a range of benefits including:
- Competitive pay rates
- Opportunities for career growth and advancement within the hospitality industry
- Training and development programs to enhance your skills
- Employee discounts on hotel services and amenities
If you have a passion for hospitality, enjoy working with people, and have excellent guest service skills, we would love to hear from you. Apply now to join our team as a Host/Host!
Job Types: Full-time, Part-time
Pay: $15.00 - $18.00 per hour
Benefits:
Shift:
Weekly day range:
Work Location: In person
Full Time | Part Time
Restaurants & Catering Services
$23k-29k (estimate)
11/01/2023
05/20/2024
applebees.com
GLENDALE, CA
3,000 - 7,500
1980
Private
STEPHEN P JOYCE
$500M - $1B
Restaurants & Catering Services
Applebee's International develops, franchises and operates a chain of casual-dining restaurants.
The job skills required for Host/Hostess include Customer Service, Guest Service, Communication Skills, POS System, Health Insurance, Planning, etc. Having related job skills and expertise will give you an advantage when applying to be a Host/Hostess. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Host/Hostess. Select any job title you are interested in and start to search job requirements.