Product Quality Manager - iPad & Accessories

Austin,Texas,United States

Operations and Supply Chain

Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. The people here at Apple dont just build products they craft the kind of wonder thats revolutionized entire industries. Its the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it.

**Description**

We are responsible for driving quality improvement actions on future products and manufacturing processes and developing plans to validate / verify new product quality at each development milestone. -Identify and drive quality improvement opportunities in future products and manufacturing processes Generate Product Quality Plan (PQP) -Lead Process FMEAs on new technologies and manufacturing processes -Lead technical Failure Analysis to support root cause analysis and issue resolution (FAE experience and background troubleshooting a variety of issues preferred) -Monitor Outgoing Quality Control (OQC) and Customer Audit (CA) processes at OEM sites - Manage quality escalation issues as directed by the Product Quality Manager - Drive on-going product improvements with OEM partners -Support AppleCare Service & Engineering on specific investigations - Conduct periodic reviews of Field/Factory Quality Data with OEM partners -Prepare OK to Ship documentation impacting future product launch -Attend new product development builds as required -International Travel is required (up to 25%)

**Minimum Qualifications**

**Key Qualifications**

3 years of experience in either manufacturing or the development of consumer electronics

Quality methodology, Design of Experiments, statistical process control methods and theory

Reliability methods and quality statistical sampling

Data driven and results oriented approach to problem solving

Clear and consistent communication, including executive level presentation skills

Technical systems knowledge related to electronics and mechanical assembly

**Preferred Qualifications**

**Education & Experience**

BS or MS degree in Engineering, MBA a plus

**Additional Requirements**

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant. (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf)

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Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race,color,religion,sex,sexual orientation,gender identity,national origin,disability,Veteran status,or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

Apple will not discriminate or retaliate against applicants who inquire about,disclose,or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

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Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .