Job Title: Patient Access Liaison

Duration: 3-months contract (high possibility of conversion or extension)

Location: Alhambra, CA (91803)

• Pay Rate: $21.99 /hr. (with benefits)

• Work hours: Job seeker must be open 7am-7pm staggered shifts, possible weekends, job seekers Must be able to work OT

• MUST be able to work 3 months training On-Site; Role will become REMOTE after the 3 months required Training.

• Depending on performance, we will transition to remote

Job Description:

• Serves as primary point of contact for access to academic medical centers and Health Sciences Campus.
• Answers, screens and directs incoming and outgoing telephone calls, electronic messages and other web-based communications using a call management system.
• Responds to basic inquires and refers other inquires to appropriate medical personnel.
• Contacts and distributes messages to medical personnel using a variety of electronic methods including text, voice and email systems.
• The Patient Access Liaison may schedule and confirm initial and follow-up medical appointments as needed.

Required:

• Minimum 1 years of experience working in a customer service department/ environment or 1 year in healthcare or some combination thereof.
• Demonstrated interpersonal skills.

Job Type: Contract

Salary: $21.99 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Weekends as needed

Work Location: In person