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Looking for a Client Services Technician to provide support for the company's employee-facing technical services. In this role, you will be responsible for the day-to-day operations, managing escalations and working closely with client service engineers to improve its services. The ideal candidate has 1-3 years of experience in a similar IT support role. We're looking for someone with Active Directory, Google Workspace products or similar platforms experience. As a Client Services Technician, you'll:
• Provide Tier 1/Tier 2 support for all end user technology services while in-person or remote via Jira Service Desk and Slack.
• Deploy and maintain end user computers and peripherals.
• Create, manage and troubleshoot accounts and access via Active Directory.
• Assist client service engineers with client-side projects to improve security, increase efficiency or improve user experience.
• Maintain conference rooms, printers, flex desks, vending machines and other office equipment.
• Travel may be required to support various locations within the Bay Area.
Benefits:
Full Time
$36k-45k (estimate)
04/24/2024
05/12/2024
apexok.com
ANADARKO, OK
50 - 100
1984
GREG WALLIS
<$5M
Apex Inc is a company based out of United States.
The following is the career advancement route for Client Services Technician positions, which can be used as a reference in future career path planning. As a Client Services Technician, it can be promoted into senior positions as a Technical Communicator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Services Technician. You can explore the career advancement for a Client Services Technician below and select your interested title to get hiring information.