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Member Services Representative
APEX Staffing Little Rock, AR
$33k-40k (estimate)
Full Time | Business Services 5 Months Ago
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APEX Staffing is Hiring a Member Services Representative Near Little Rock, AR

The Member Services Representative position will involve answering multiple phone lines, providing customer service to agency customers, receiving and processing insurance payments for existing customers, drafting letters & reports, and other additional clerical duties as directed by the agent or associates. We will train the right person!

Job Responsibilities

  • Process customer policy change requests.
  • Complete Evidence of Insurance requests.
  • Immediately greet all customers, entering the office, in a friendly and helpful manner.
  • Take premium payments from customers.
  • Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
  • Return all phone messages promptly.
  • Provide exceptional customer service.

Job Requirements

  • Possess an upbeat, positive and enthusiastic attitude.
  • Excellent Communication/interpersonal skills.
  • Confident, self-starter who works well independently.
  • Professional phone etiquette.
  • Excellent Spelling and Grammar skills.
  • Great Customer Service Skills.
  • Possess an upbeat, positive and enthusiastic attitude.
 
$15-16/hr Monday through Friday 8:00am-4:30pm 

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$33k-40k (estimate)

POST DATE

12/13/2023

EXPIRATION DATE

05/14/2024

WEBSITE

apexstaffing.net

HEADQUARTERS

Little Rock, AR

SIZE

25 - 50

INDUSTRY

Business Services

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The job skills required for Member Services Representative include Customer Service, etc. Having related job skills and expertise will give you an advantage when applying to be a Member Services Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Member Services Representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Member Services Representative positions, which can be used as a reference in future career path planning. As a Member Services Representative, it can be promoted into senior positions as a Managed Care Coordinator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Member Services Representative. You can explore the career advancement for a Member Services Representative below and select your interested title to get hiring information.