Position Description

Anthro-Tech is looking for an Organizational Change Manager to work with our team of designers, researchers, accessibility specialists, and content strategists while leading clients through human-centered transformation efforts. Our ideal candidate is well-versed in human-centered design strategy, strategic communications, and organizational change management practices. They will have a passion for coaching others, building organizational capacity in human-centered design, and leaving an impactful legacy.

Key Accountabilities

• Serve clients and contribute to human-centered design projects as a consultant and project lead
• Create and implement change management and communications plans for client projects by understanding and guiding stakeholders, building a coalition of champions, setting up templates, and establishing governance for changes
• Help teams align on a project vision and goals to get things done
• Lead transformational teams and work with project managers, subject-matter experts, program leads, and key sponsors
• Design and facilitate workshops, and provide coaching and training to client teams
• Oversee the standardization of exemplary organizational change management processes, services, best practices, and deliverables
• Build resources and practices to support quality assurance for organizational change management services and deliverables
• Stay informed about industry trends and emerging best practices to sharpen our toolkit and shape the future of how Anthro-Tech provides organizational change management
• Identify and develop client services in collaboration with the Director of Business Development
• 70% billable target supporting clients

Qualifications

• At least 7 years of experience in strategic communications and organizational change management
• A Master’s degree in Communications, Human-Centered Design, a related discipline, OR compelling work experiences
• A strong record of thought leadership and advanced skills in human-centered design and organizational change management
• Experience leading and overseeing the strategic direction on human-centered design projects
• Proven track record to craft and translate a project vision into executable strategies and tactics, building and guiding clients through roadmaps
• Strong presentation, writing, and story-telling skills
• Ability to build close partnerships with clients to help navigate tough challenges and ambiguity
• Experience interviewing, analyzing and synthesizing stakeholder perspectives
• Sensitivity to interpersonal dynamics and an ability to influence without authority
• Experience building systems, processes, and artifacts that support organizational change management practice quality and efficiency
• Practiced in applying change management models (such as Kotter’s) to large-scale projects
• Experience working with government or non-profits preferred

Compensation and Benefits

Anthro-Tech offers competitive compensation and a full list of benefits, including health, vision, dental, and long-term disability insurances, 401(K) with profit sharing, training budget, and more. You’ll work in a small company environment with a talented and dedicated group of individuals that share a passion for human-centered design for social impact. General benefits information is listed below (eligibility requirements apply):

• Medical insurance - Anthro-Tech pays for 90% of employee premiums and funds an initial contribution to your health savings account
• Dental insurance - Anthro-Tech pays 100% of premium
• Vision insurance - Anthro-Tech pays 100% of premium
• Long Term Disability, AD/D, Life Insurance - Anthro-Tech pays 100% of premiums
• Retirement - Our 401(k) Safe Harbor plan has no required match - we automatically make a 3% of compensation company contribution to your self-directed brokerage account. A discretionary profit-sharing component also exists.
• Paid Time Off (PTO) - you'll accrue PTO for each hour you work. Full-time team members accrue approximately 15 PTO days per year
• Paid Holidays - Anthro-Tech offers 9 paid holidays each calendar year which includes one floater holiday of your choice
• Supplemental Pay for Parental Leave – 8 weeks of supplemental pay for parental leave is available for Washington State employees
• Training & professional development budget - We'll work with you on a training & professional development plan each year. We're currently covering up to $2,500 in approved expenses for workshops, conferences, tuition, travel, books or other activities as well as up to 3-days paid time to attend

Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and responsibility. The range of starting pay for this role of Organizational Change Manager is $53.00 - $65.00 per hour Benefits.

Applications should include the following:

• Cover letter stating your background, salary requirements, and reason for interest in working with Anthro-Tech.
• Resume and a short write-up describing your most significant contributions to organizational change management. We’re looking for a track record of experience and dedication.

About Anthro-Tech

Anthro-Tech is a human-centered design consultancy focused on government agencies, nonprofits, and enterprises with a social impact mission. We help organizations gain a deep understanding of their customers through research to design products and services that are usable, useful, and make a positive impact on peoples' everyday lives.

Over the past 20 years, we’ve partnered with many organizations to transform how they engage their customers, including dozens of county, state and federal government organizations, Goodwill, Meta, The Allen Institute for Artificial Intelligence, and the Bill & Melinda Gates Foundation. Anthro-Tech was founded in 1997. We are a woman-owned business with offices and user experience labs in Olympia and Seattle, Washington.

We are driven by our purpose – to build a great business that makes things better for people.

Our values: