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MEDICAL APPOINTMENT CLERK (Oak Harbor, WA)
Oak Harbor, WA
AAI is actively recruiting a Medical Appointment Clerk to perform in the Naval Health Clinic (NHC) Oak Harbor which is located on Naval Air Station Whidbey Island (NASWI).
NHC Oak Harbor optimizes lethality for worldwide contingencies onboard Naval Air Station Whidbey Island by providing quality, cost-effective health services in support of the medical and dental requirements of 50 tenant commands, including 22 Squadrons;
over 9,000 active-duty service members, 17,939 beneficiaries, and approximately 9,000 veterans.
NASWI, Patrol and Reconnaissance Wing TEN (P3s / EP3s / P8s), the Electronic Attack Wing (EA-18G Growlers), and NHC Oak Harbor are known as Team Whidbey.
In addition, NHC Oak Harbor supports Navy lead Search and Rescue operations in the greater Pacific Northwest and Commander Navy Installations Northwest Emergency Response Services.
Active-duty service members attached to NHC Oak Harbor also augment medical power across operational platforms.
RESPONSIBILITIES :
The Medical Appointment Clerk will schedule appointments in a government computer system for primary care, specialty, and subspecialty medical care.
In addition to scheduling requested appointments, this position will call patients or respond to secure messaging submissions to schedule, reschedule, and / or cancel appointments as needed, including appointments for consult / referral specialty care within the MTF or at civilian facilities.
Supports PCM by name processing for appointments and appropriate access to care timeframes during the allocation of standard appointment types.
Conduct patient intake, cancellations, rescheduling, and follow-up appointments.
Promotes consult / referral specialty medical care within the MTF or at civilian facilities. Provides patient with specific visit instructions.
Statistics to be reported in a monthly spreadsheet include the volume of appointments booked / rescheduled / canceled, the volume of procedures booked / rescheduled / canceled, the volume of telephone conversations entered into AHLTA, the volume of telephone conversation call-backs performed, the number of radiographic DVDs made for patients, the volume of Un-booked Appointment Request reports (UARR) reviewed / booked, the volume of current eligibility checks performed, the volume of future eligibility checks performed, and volume of OHI (Other Health Insurance) verifications performed.
At least one clerk shall attend the Access to Care Meeting for central booking representation.
UNIQUE MILITARY HEALTH CARE / PROCEDURES :
Requirements :
About AAI
AAI is focused on delivering outstanding services to the federal government. We have extensive experience in the fields of cyber security, development, IT infrastructure, supply chain management, and other professional services such as system design and continuous improvement.
AAI is a VA CVE-certified Service-Disabled Veteran-Owned Small Business (SDVOSB), SBA-certified Economically Disadvantaged Woman Owned Small Business (EDWOSB), and a Woman Owned Small Business (WOSB) with offices in Hampton Roads Virginia, Montgomery, AL, Washington DC, and Atlanta.
Our website is https : / / aaionline.us / .
Our benefits include :
AAI does not discriminate in employment opportunities, terms and conditions of
employment, or practices on the basis of race, age, gender, religious or political beliefs, national origin or heritage, disability, sexual orientation, or any characteristic protected by law.
Pending guidance from the Safer Federal Workforce, employees may in the future be required to provide evidence of COVID-19 vaccination or request and receive approval for a medical or religious exemption.
Last updated : 2024-04-23
Full Time
Business Services
$38k-47k (estimate)
04/24/2024
07/20/2024
KINNELON, NJ
25 - 50
2010
ANTHONY DE FRANCO
<$5M
Business Services
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