SHIFT: Day Job
SCHEDULE: Full-time

Be part of an extraordinary team
We are looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. You will thrive in a complex and collaborative environment where you take action and ownership to solve problems and lead change. Do you want to be part of a larger purpose and an evolving, high-performance culture that empowers you to make an impact?

Beacon offers superior clinical mental health and substance use disorder management, a comprehensive employee assistance program, work/life support, specialty programs for autism and depression, and insightful analytics to improve the delivery of care. Beacon Health Options is a proud member of the Anthem Inc family of companies.

Position: Behavioral Health Care Manager II
Location: Remote
CA licensure required
Schedule: PST 830a-5p or 9a-530p

The Behavioral Health Care Manager II is responsible for completing clinical assessments, screenings, and managing crisis calls in a virtual call center setting for our members seeking mental health and/or substance use disorder treatment. This is a telephonic call center position, incumbents should be expected to take a high volume of clinical calls and be measured on quality and productivity. This position does not oversee a caseload.

How you will make an impact:

• Supporting day to day call center clinical functions by taking live calls and making callbacks to members who called in for a screening/assessment or in crisis
• Uses appropriate screening criteria knowledge and clinical judgment to assess member needs to ensure access to medically necessary quality behavioral healthcare in a cost effective setting in accordance with UM Clinical Guidelines and contract.
• Outreaches to providers as necessary for Utilization Management functions
• Collaborating with other BH Care Managers on complex cases.
• May participate in inter and intradepartmental teams projects and initiatives.

Qualifications

Minimum Qualifications:

• Masters degree in social work counseling or a related behavioral health field required or a degree in nursing required; 3-4 years of experience with facility-based and/or outpatient psychiatric and substance abuse or substance abuse disorder treatment required; or any combination of education and experience which would provide an equivalent background
• Current active unrestricted license in the state of CA such as RN, LCSW, LMHC, LPCC, or LMFT to practice as a health professional within the scope of licensure in CA required.

Preferred Skills, Capabilities, and Experiences:

• Bilingual skills
• Medi-Cal or Medicaid experience preferred
• Call Center experience preferred.
• Managed Care experience preferred.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

The health of our associates and communities is a top priority for Anthem. We require all new candidates to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide – and Anthem approves – a valid religious or medical explanation as to why you are not able to get vaccinated that Anthem is able to reasonably accommodate. Anthem will also follow all relevant federal, state and local laws.

Anthem, Inc. has been named as a Fortune Great Place To Work in 2021, is ranked as one of the 2021 World’s Most Admired Companies among health insurers by Fortune magazine, and a Top 20 Fortune 500 Companies on Diversity and Inclusion. To learn more about our company and apply, please visit us at careers.antheminc.com. Anthem is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ability@icareerhelp.com for assistance