Angels On Call is an exciting and committed home care agency, seeking a Field Service Coordinator that is Sales driven for our Williamsport, PA area. We are providing home care services in multiple areas of Pennsylvania, for the residents in the community that require support with ADL's (assisted daily living), that may have a physical and/or developmental disability. Our caregivers' sole focus is excellent care with dignity and respect!

We offer amazing work life balance, paid training, meaningful work, and great benefits!

The Field Service Coordinator will be out in the community on a daily basis, with the responsibility for all aspects of field service including training, handling care giver patient complaints, and in-home intakes all while ensuring patient satisfaction. In addition, this is a growth opportunity while driving marketing efforts and establishing a solid network of referrals, while delivering further awareness of our mission, and services.

If you like to travel, have reliable transportation, enjoy training others, and have excellent communication skills, we’d like to meet you!

Benefits:

• Competitive bonus structure!
• Medical Insurance
• Dental & Vision Insurance
• Employer matched generous 401K
• PTO, Birthday Off, Legal Holidays
• Paid training and mentorship
• Exciting Office Events
• Opportunity for growth and advancement with an established home health company!

Qualifications:

• 1-2 years of proven success in Home Care Field work, former HHA experience is a plus!!
• Communication and people person skills
• Self-Driven, and excellent time management skills
• Must be a team-player
• Ability to handle multiple projects, changing priorities and heavy workloads
• Sales, and Marketing Experience
• Implement a marketing plan that promotes a wide expansion of the agency’s business in existing and expanding territory
• Must have existing PA book of contacts
• Good interpersonal skills, including the ability to collaborate with management, team members, clients and customers where applicable
• Self-starter, leadership qualities
• Must be willing to do community outreach while on the road and have reliable transportation.
• Must have current and valid Driver's license in State of PA
• Patience and the ability to handle pressure and deadlines

Responsibilities:

• Identify and assess future and current training needs through job analysis for Home Health Aides
• Track issues and implement solutions, by traveling to client homes and ensuring all is in compliance with company policy and procedures.
• Communicate with clients and caregivers, providing feedback when necessary.
• Seek, cultivate, and participate in marketing opportunities in the community and establish working rapport with health care professionals.
• Call on healthcare facilities, physicians, clinics and hospitals in order to build a network of referral businesses.
• Develop strategies designed to expand the agency’s outreach program within our target market, bring growth and meet deadlines.
• Visit with potential clients, discharge planners and other health care providers regarding services, contracts, and communication with our program, provide follow-ups.
• Build book of business.
• Receive all incoming calls for referrals while getting back to clients in a timely manner.
• Enter and distribute service order information as well as documenting holds/terminations/renewals etc.

This is a Field Position:

• Must be willing to travel on a daily basis

Pay will be based on experience, $40-45k Benefits Growth Advancement Company Perks!!

Our Program recipients enjoy greater freedom in the comfort of their home, with the skill of a trusted, professional caregiver.

Work Location: On the road (Williamsport, PA)

Job Type: Full-time

Pay: $40,000.00 - $45,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Experience:

• Sales: 1 year (Preferred)
• Home Health Aide: 1 year (Preferred)
• Home care: 1 year (Required)

License/Certification:

• Driver's License (Required)

Ability to Commute:

• Williamsport, PA (Required)

Ability to Relocate:

• Williamsport, PA: Relocate before starting work (Required)

Willingness to travel:

• 100% (Required)

Work Location: On the road