Angels of Care Pediatric Home Health is looking for an IT Support Technician II in Charlotte, NC.

Angels of Care has been caring for the medically fragile community across the nation since 2000! We pride ourselves on our values: Heart, Advocacy, Love, Outreach, and Speed! #HALOS

 The Position:

We are looking for a full-time IT Support Technician II. Job duties include but are not limited to:

• Setup, configure, troubleshoot, analyze, and repair computers and printers.
• Install and upgrade standard software applications.
• Provide Helpdesk support.
• Install new software releases, system upgrades, evaluate and install patches and resolves software related issues.
• Help with computer, printer, mobile phone, etc. setup and configuration
• Must be able to ravel via car and airplane
• Must be able to install network equipment
• Server experience preferred

Why Angels of Care:We have a full benefits package, outlined below. Among these great benefits, we LOVE our employees! We advocate for our field staff, go above and beyond for you and we keep you informed on ways you can help advocate for the clients we serve!

• Patient centered care 
• Company culture founded on loving and supporting our employees and patients
• Medical, Dental, & Vision Health Plans
• Paid Time Off
• Competitive Weekly pay
• Flexible/dependable scheduling (8/10/12/16 hour shifts available)
• 1:1 patient care ratio
• Competitive pay
• Company paid Life Insurance
• 24/7 Clinical Support
• Paid/unlimited exceptional SIM lab and live client training
• Ongoing clinical education and professional growth opportunities
• Annual Car Giveaway

U.S. Equal Employment Opportunity/Affirmative Action Information
Individuals seeking employment at Angels of Care Pediatric Home Health are considered without regards to race, color, religion, sex, sexual orientation, gender identification, national origin, age, marital status, ancestry, physical or mental disability, or veteran status.

Our Mission

We provide children and young adults in need with high-quality home health care in a loving, caring and professional manner.

Our Vision

We want to be considered the very best pediatric home health agency.

Our Values

Heart – Our clients are the heart of everything we do. Every decision made at Angels of Care is made with the client’s best interest in mind. We go above and beyond to ensure appropriate services are provided to these families through continuity of care.

Advocacy – We will advocate for our clients, industry, providers, and compliance. Our team has a significant presence in both the Texas Association of Home Care and Hospice and the Home Care Association. Our team is frequently involved in meetings with legislatures, home care state executives, managed care organizations and other industry leaders to ensure the appropriate services are accessible to the families we serve. Compliance is an integral part of all Angels of Care processes. The robust compliance team and compliance program at Angels of Care works to ensure that all rules and regulations are followed to allow for clinical and compliance excellence.

Love – We love our employees and will go above and beyond for them. We believe that if our employees feel the love that they will love their job. If our employees love their job they can help us love our clients, which is the heart of everything we do. Our employees are truly part of the AOC family.

Outreach – We will have outreach into the special needs community. We encourage employees to become part of the special needs community. Being involved in this community drives a sense of purpose behind the job that our employees do.

Speed – We will act with speed to ensure our employees, clients and families are taken care of with the upmost priority. We understand that every minute counts and that these families rely on us to act quickly and be responsive to the needs of their children.