Description

Breakfast Server $15/hour

Zero George Street Hotel, Charleston's premier boutique hotel, seeks a hospitable Breakfast Server to join our hotel team. Included in each guests' stay is a complimentary European-style breakfast every morning from 7am-10am (11am on the weekends). Hours for this position are 6:30am-11:30pm.

Position Summary:

Provide European Continental Breakfast to Guests in an efficient, courteous, and accurate manner. Have a positive attitude and a courteous demeanor with Guests. Appearance is to be clean and presentable. Must be able to work well with others and help with other responsibilities as needed in order to maintain an environment of teamwork.

Primary duties and responsibilities include, but are not limited to the following:

Breakfast Operations

• Providing personalized service to all guests

• Setting up and maintaining the breakfast bar as required by our luxury brand standards.

• Taking inventory of food, beverages and supplies needed for each day.

• Working with the Kitchen and letting them know what items need to be ordered.

• Preparing foods such as fresh fruit and coffee.

• Stocking coffee, juice and milk throughout service.

• Setting up serving dishes/trays, utensils, cups and other paper products.

• Setting out/arranging cold food, such as pastries, cereals, etc.

• Clearing and cleaning tables as they are vacated.

• Preparing and setting up hot food items

• Wiping up spills

• Restocking items consistently throughout the breakfast hours and for the next day.

• Washing serving equipment and returning to storage

• Returning reusable food supplies to storage

• Keeping breakfast area clean including removing trash, cleaning breakfast area and kitchen counters, cabinets and floors

• Keeping the Coffee Machine clean and providing maintenance as needed.

• Listening and responding to guests' requests and complaints.

Guest Services

• Support guest service as the main focus of the hotel

• Interacts with guests and give advice on activities and things to do in Charleston.

• Communicates special requests made by guests to F&B Manager and Management.

Requirements

• Maintain a positive attitude

• Must have the ability to handle stressful situations

• Must have respect for guests and employees

• Must be able to lift at least 45 lbs, and push around 60 lbs.

• Ability to read, write, understand and speak English is required.

• Excellent communication skills.

• Multi-tasking and detail-oriented.