Receptionist / Front Desk Administrator

Salary Range: $18.50 - $30.00 per hour

DENTAL KNOWLEDGE / EXPERIENCE REQUIRED

Benefits:

• Paid Time Off
• 401K
• Medical Benefits

Summary: Responsible to greet patients, make sure necessary forms/information including insurance, is accurate in practice management software on file, monitors patient schedules, and patient appointments by performing the following duties:

Essential Tasks include the following but are not limited to:

• Greets patients and ensures patient information is input and updated in digital/physical charts in practice management software, and alert team of patient arrival, maintaining and managing patient records in compliance with privacy and security regulations.
• Answers multi-line telephones in a courteous and timely manner, retrieve and distribute messages, make sure service is on when office is not open, determining the needs of each caller.
• Respond to requests for information from patients, other practices, insurance carriers, etc.
• Schedule/dispatch lab work appropriately including calling lab for pick up, alerting team of arrival, and documenting through practice management software simultaneously.
• Confirms appointments according to the company policy and follows up with patients regarding missed appointments via telephone.
• Collect and receive over-the-counter payments at time of service.
• Treatment Planning
• Financial Arrangements

Non-Essential Tasks include the following but are not limited to:

• Sort and distribute supplies and mail received to appropriate departments.
• Other duties assigned.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.