Job Summary. The Museum Café Lead is responsible for overseeing all daily operations of The Hermitage’s museum café, ensuring exceptional guest service, smooth workflows, and a polished, welcoming environment. This role provides hands-on leadership to café staff, manages inventory and service standards, and ensures compliance with all operational and regulatory requirements. The Café Lead plays a key role in supporting the visitor experience and ...
To Apply. Please send a cover letter and resume to jobs@thehermitage.com with Visitor Experience in the subject line. No calls, please. Why Choose Us. Are you a skilled leader passionate about history, education, and exceptional guest service. Join one of the nation's most visited presidential museums as we create meaningful and memorable experience for guests around the world. As a Visitor Experience Manager, you will help shape the quality of e...
