RbA is the exclusive start-to-finish retail window and patio door replacement division of Andersen Corporation - the most recognized window brand in North America.

Join our Renewal by Andersen of Davenport, IA team! Renewal by Andersen is a premier replacement window and door company that has an immediate opening for an In Office Revisit Phone Agent role. This is a full-time in office position with competitive bonus opportunities and growth potential! A successful candidate for this position would focus primarily on inbound and outbound calls, providing exceptional customer service and setting appointments for our Project Managers.

THE COMPANY:

Renewal by Andersen of Central Illinois and Renewal by Andersen of Quad Cities are the local affiliates of Renewal by Andersen Our exclusive territory includes cities and surrounding towns in Peoria, Bloomington-Normal, Champaign-Urbana, Decatur, Springfield, Quad Cities and Burlington.

RESPONSIBILITES & DUTIES:

Salary is $600 per week, PLUS Bonuses. Bonus Opportunities include 3% of all revenue brought in! (Up to $20 /hr). Office hours are Monday - Friday 8am - 5pm.

● Reset Demo No Sale appointments via outbound calls, emails or texts, while

tracking information in necessary documents

● Average 12-18 calls per hour

● Must be able to type at a rate of 30-45 WPM

● Provide exceptional service at all times

● Active listening skills necessary

● Providing Signature Service at all times

● Maintain a positive attitude in all internal and external communications

● Perform other tasks, as needed

QUALIFICATIONS & SKILLS:

● Ability to be in office everyday, valid drivers license, reliable transportation

● Proficient in Microsoft Office Suite

● Experience in achieving goals while being self-motivated

● Proven ability to successfully work in a fast pace environment, where accuracy is

essential

● Strong verbal communication skills

● Attention to detail and ability to multitask

● Must be highly dependable and have a strong work ethic

BENEFITS:

Bonus opportunities

Health insurance 401K

Paid holidays

Paid time off

Fun and professional company culture!

By applying to this job, I agree that I may be contacted at the number submitted, including by autodialed calls and texts, for informational and all other purposes by Renewal by Andersen, and its affiliated companies (collectively, “RbA”).

\n