Anchor Health Home Care is seeking a dynamic and compassionate individual to join our team as a Case Manager - Patient Support Specialist. As the face of Anchor for our patients in our HCBS Department, you will play a pivotal role in providing exceptional support to our patients and their families.

Responsibilities:

• Communicate effectively with patients and their families to address any concerns or difficulties they may encounter on a daily basis.
• Provide superior customer service and support in a compassionate manner.
• Utilize strong organizational skills to prioritize and handle multiple tasks efficiently.
• Manage projects by establishing objectives, milestones, and creating necessary documentation.
• 50% travel required
• Work autonomously while also collaborating effectively with the team.
• Maintain professionalism and a positive attitude in high-pressure environments.

Qualifications and Experience:

• Bachelor's degree is required for this role.
• Minimum 1 year of customer service experience.
• Proficiency with computers, including Microsoft Word and Excel.
• Ability to learn and operate scheduling and training software systems.
• Highly detail-oriented with excellent time management skills.
• Healthcare experience preferred; homecare experience is a plus.
• Bilingual in English and Spanish preferred.

Benefits:

• Competitive salary ranging from $25.00 to $27.00 per hour based on experience.
• Weekly paychecks with direct deposit.
• Comprehensive benefits package including medical and dental insurance.
• Paid time off for vacation, sick days, and legal holidays.
• Opportunities for professional growth and development in a supportive team environment.

Join Anchor Health Home Care and make a meaningful difference in the lives of our patients and their families. Apply now to be part of a team dedicated to providing exceptional care and support.

Job Type: Full-time

Pay: $25.00 - $27.00 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Employee assistance program
• Health insurance
• Paid time off
• Professional development assistance

Schedule:

• 8 hour shift
• Monday to Friday
• No weekends

Willingness to travel:

• 50% (Required)

Work Location: In person