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Principal Partner Success Manager
Anaplan Minneapolis, MN
$97k-127k (estimate)
Full Time | IT Outsourcing & Consulting 3 Weeks Ago
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Anaplan is Hiring a Principal Partner Success Manager Near Minneapolis, MN

What you’ll be doing:

The Partner Success team works closely with the Anaplan partner ecosystem to further develop the partner's services delivery capabilities. From our Minneapolis office you will work closely with our Alliances, Academy and, Customer Success teams to drive focused partner enablement where we need it most.

Observe, coach and manage Anaplan partner resources through the partner lifecycle, both in the field and via workshop

Internally, work with the Anaplan Village to:

  • Develop strategic partner development plans alongside designated Alliances, Customer Success, Sales and Channel resources
  • Continually evaluate onboarding and training needs for new and existing staff members
  • Liaise with Partner Operations to review and develop partner metrics which assist in decision making

Externally, regularly interact with Partner practice leads on the following:

  • Review partner customers portfolio health and design any required action plans
  • Make recommendations and assist with additional training and onsite support if required
  • Participate in regular Partner planning meetings, topics to include: Resource Planning, Review of current engagements, etc.
  • Provide product, field, and local expertise when working with Content Developers/Instructional Designers, to produce high quality, relevant and localized materials. Subjects to include: Connected Planning, Solution Architecture, The Anaplan Way, Pre-Sales Process, New product releases
  • Establish and host Partner Days within your region to ensure Partners build up the relevant contacts within Customer Success, Product, Sales and Support.

More about you:

  • Bachelor’s and / or Master’s Degree – Finance, Accounting or MIS preferable
  • 6 years of general EPM consulting experience
  • Fluent (xxx language) and business level English
  • 1 years of Anaplan deployment experience is preferable
  • 1 years of experience leading, managing or coaching others
  • Expert software training and facilitation skills
  • Demonstrated experience as a coach and mentor in a software implementation environment
  • Familiarity with a formal system implementation methodology – requirements gathering, design, build/test and deploy (Agile methodology preferable)
  • Penchant for service excellence and a collaborative style
  • Superb written, oral communication and presentation skills
  • Ability to work across multiple functions and within a regional remote team
  • Functional knowledge in one of Supply Chain, Sales, and Finance
  • Highly organized, customer-focused, and innovative
  • Results-oriented, motivated, self-starter
  • Collegial, open and grounded in integrity
  • Desire to work with a truly dynamic and exciting team, with a “roll-up your sleeves” approach
  • Flexible and able to work in fluid environment with changing priorities

Job Summary

JOB TYPE

Full Time

INDUSTRY

IT Outsourcing & Consulting

SALARY

$97k-127k (estimate)

POST DATE

04/07/2024

EXPIRATION DATE

06/06/2024

WEBSITE

anaplan.com

HEADQUARTERS

SAN FRANCISCO, CA

SIZE

1,000 - 3,000

FOUNDED

2006

TYPE

Public

CEO

FRANK CALDERONI

REVENUE

$200M - $500M

INDUSTRY

IT Outsourcing & Consulting

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About Anaplan

Anaplan provides a planning and performance management platform offering predictive analytics and cloud collaboration solutions for business groups.

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