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Amwins
North, RI | Full Time
$94k-128k (estimate)
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Amwins Group, Inc.
North, RI | Full Time
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North, RI | Full Time
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Associate Account Manager
$80k-109k (estimate)
Full Time | Insurance 2 Months Ago
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Amwins Group, Inc. is Hiring an Associate Account Manager Near North, RI

PURPOSE:
The Associate Account Manager (Associate) will provide support to the existing account management team, which includes the Account Manager(s) and Senior Account Manager(s). In this position, the Associate would assist with implementing new accounts and renewing existing accounts, coordinating escalations/problems, and reporting.
As part of the Client Services Team, the Associate will gain hands-on training by supporting the Account Manager(s) in their day-to-day interactions with our carrier clients, working with internal teams, and supporting the delivery of the desired customer experience to our clients.
RESPONSIBILITIES:
  • Assist with all tasks related to onboarding new clients with the Account Management and/or Account Executive, internal departments, external vendors, and clients.
  • Work within a team environment and support all day-to-day functions of existing accounts, including escalated customer service issues, report creation and delivery, researching billing and/or eligibility inquiries, and assisting in solving/resolving complex issues.
  • Work with the Account Manager(s) to resolve customer service issues quickly and effectively.
  • Support internal teams to retain existing customers and renew business.
  • Provide updates and maintain continuous communication with the Account Manager(s) to ensure awareness of changes within assigned client relationships.
  • Interface with internal departments to improve processes and resolve client issues and customer escalations.
  • Provide ongoing support to the Account Manager(s) and assist with special projects.
  • Perform other duties as assigned.
QUALIFICATIONS:
  • Excellent attention to detail.
  • Superb communication skills, listening, written and oral.
  • Customer-oriented mindset.
  • Drive and ability to develop rapport with clients.
  • Aptitude for fostering positive relationships with colleagues.
  • Creative problem-solving abilities and the ability to assess and respond promptly.
  • Ability to manage workloads effectively and independently and determine priorities.
  • Confidently identify when further escalation is required or when there is a need to ask for assistance.
  • Ability to independently manage one’s time within described deadlines.
  • Intermediate Microsoft Office skills (Excel, PowerPoint, etc.).
EDUCATION and EXPERIENCE:
  • BA/BS preferred; offsetting combination of education and experience will be considered.
  • 2 – 4 years of experience in a customer-facing role (i.e., Customer Service, Sales Support, and/or Account Management).
  • Experience in insurance, financial services, or comparable industries preferred.
  • Life and Health Insurance License or willingness to obtain within six (6) months of hire.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Insurance

SALARY

$80k-109k (estimate)

POST DATE

04/11/2023

EXPIRATION DATE

06/16/2024

WEBSITE

amwins.com

HEADQUARTERS

CHARLOTTE, NC

SIZE

500 - 1,000

FOUNDED

1991

TYPE

Private

CEO

SCOTT M PURVIANCE

REVENUE

$500M - $1B

INDUSTRY

Insurance

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About Amwins Group, Inc.

AmWINS provides property and casualty insurance brokerage and distribution services.

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The job skills required for Associate Account Manager include Customer Service, Account Management, Communication Skills, Problem Solving, Time Management, Microsoft Office, etc. Having related job skills and expertise will give you an advantage when applying to be an Associate Account Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Associate Account Manager. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Associate Account Manager positions, which can be used as a reference in future career path planning. As an Associate Account Manager, it can be promoted into senior positions as an Account Manager IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Associate Account Manager. You can explore the career advancement for an Associate Account Manager below and select your interested title to get hiring information.

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If you are interested in becoming an Associate Account Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Associate Account Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Associate Account Manager job description and responsibilities

They are responsible for maintaining excellent professional relationship with the clients. The person who is actively involved in providing a positive customer service

03/10/2022: Paramus, NJ

They manage multiple accounts and makes sure that the accounts are maintained accurately.

03/26/2022: Denver, CO

Associate Account Manager reports to the account manager regarding the progress of client's accounting files

03/02/2022: Chillicothe, OH

An account manager will be dealing with multiple clients at the same time and constantly strives to achieve high profits for the organization.

03/20/2022: Altus, OK

They are alsoresponsible for the reviews of the financial reports and monitors the accounts to ensure that all the payments are issued.

02/09/2022: Las Cruces, NM

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Associate Account Manager jobs

One should have the ability to train new account executives.

02/12/2022: Casper, WY

Familiarize the accounting procedures.

04/04/2022: Pierre, SD

Greet and acknowledge the consumers.

02/24/2022: Hartford, CT

Understand customers’ needs so that you can recommend and sell the appropriate product.

03/15/2022: Jamestown, NY

In applying for this job, you should be proficient in computers.

03/10/2022: Port Arthur, TX

Step 3: View the best colleges and universities for Associate Account Manager.

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