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Relationship Manager
$107k-144k (estimate)
Full Time | Business Services 2 Months Ago
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ampliFI Loyalty Solutions is Hiring a Relationship Manager Near Naperville, IL

About ampliFI Loyalty Solutions 
ampliFI provides fully outsourced, customized credit and debit card loyalty programs exclusively focused on banks and credit unions nationwide. For almost two decades, we have delivered compelling rewards programs, unique earn and burn opportunities and card-linked programs to leverage merchant funded offers. Here at ampliFI, we are always looking for more great people to be a part of the relentless pursuit of excellence in everything we do. Our core values are Integrity, Curiosity, and Advocacy for our clients. We are looking for a Relationship Manager to join our team. 
Summary
As a Relationship Manager you will represent ampliFI Loyalty Solutions to an assigned set of clients. You will be responsible for forming and maintaining connections with those clients. The Relationship Manager will work to support and to ensure client commitments are meet. At ampliFI Loyalty Solutions we strive to preserve relationships and maximize client experiences.
Position Essential Functions 
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
  • In charge of day-to-day operations of assigned client/programs. 
  • Develop client relationships through phone calls and email to strengthen our client relationships.
  • Responsible for overall client satisfaction.
  • Educate and inform clients about the company’s products, services
  • Alert management team of issues or escalations.
  • Function as the liaison between clients and operations staff. 
  • Submits requests for new development work and client projects. 
  • Identify potential opportunities and inform the sales team. 
  • Work closely with internal teams to ensure requests are resolved within appropriate timeframes.
  • Monitor service delivery to identify areas for improvement and development of action plans.
Competencies 
  • Customer service experience 
  • Organization skills and attention to detail 
  • Strong interpersonal skills 
  • Excellent verbal and written communication skills 
  • Planning & scheduling skills 
  • Problem solver 
  • Focus on quality 
  • Project management
  • Proactive 
  • Adaptable and flexible
Work Environment 
This job operates in a work from home environment. This role routinely uses standard office equipment such as laptop computers and smartphones. 
Physical Demands 
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
  • While performing the duties of this job, the employee is regularly required to, stand, sit, talk, hear, and use hands and fingers to operate a computer and telephone.
  • Specific vision abilities required by this job include close vision requirements due to computer work. 
  • Occasional light lifting is required. 
Travel 
Occasional out-of-area and overnight travel may be expected and could be up to 25%.
Required Education and Experience 
  • Bachelor’s Degree or equivalent relevant work experience
  • 1-3 years of related experience in financial services industry desired
  • 1-3 years of client management experience required
Other Duties 
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.
ampliFI Loyalty Solutions embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe the more inclusive we are the better our company will be.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$107k-144k (estimate)

POST DATE

03/11/2024

EXPIRATION DATE

06/08/2024

WEBSITE

amplifiloyalty.com

HEADQUARTERS

Naperville, IL

SIZE

50 - 100

INDUSTRY

Business Services

Show more

ampliFI Loyalty Solutions
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The job skills required for Relationship Manager include Commitment, Client Relationship, Planning, Financial Services Industry, Customer Service, Written Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Relationship Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Relationship Manager. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Relationship Manager positions, which can be used as a reference in future career path planning. As a Relationship Manager, it can be promoted into senior positions as a SB Financial Services Relationship Manager II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Relationship Manager. You can explore the career advancement for a Relationship Manager below and select your interested title to get hiring information.

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If you are interested in becoming a Relationship Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Relationship Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Relationship Manager job description and responsibilities

Analyzed personal and financial data to deepen current profitable client relationships while providing financial advice and counseling to all bank customers.

03/13/2022: Brownsville, TX

These relationship managers should be made use of for only banking transactions such as draft making, account statement etc.

02/06/2022: Long Beach, CA

Maintaining strong relationships with clients to build trust.

02/17/2022: Chico, CA

Too often a relationship manager fails to really understand the customers' business.

02/24/2022: New London, CT

Relationship Managers are responsible to build client relationships with various business clients and customers.

02/19/2022: Orange, CA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Relationship Manager jobs

Strong communication and coordination skills are needed for facilitating better relationships with clients and other partners.

12/19/2021: Cheyenne, WY

Complex relationships will be managed, structured, underwrited, negotiated, and secured with es structure, underwrite, negotiate and manage complex credit relationships.

02/15/2022: Alamogordo, NM

They must be friendly and customer service oriented to foster positive client relationships despite the high-stress circumstances when dealing with dissatisfaction.

03/12/2022: La Crosse, WI

Get comfortable speaking to people.

02/11/2022: Grand Rapids, MI

Following up with clients and delivering quality service to paid members and working closely to maintain a good rapport with them.

02/14/2022: Columbus, GA

Step 3: View the best colleges and universities for Relationship Manager.

Florida Southern College
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