4 Tech/Computer Support Analyst - Information Technology Jobs in Los Angeles, CA
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The Metropolitan Water District of Southern California
Los Angeles, CA | Full Time
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Metropolitan Water District of Southern California
Los Angeles, CA | Full Time
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6 Days Ago
Tech/Computer Support Analyst - Information Technology
$62k-82k (estimate)
Full Time | IT Outsourcing & Consulting
1 Month Ago
AMPCUS is Hiring a Tech/Computer Support Analyst - Information Technology Near Los Angeles, CA
Computer/Printer Support Technician
Location: Los Angeles CA, 90095 Duration: 52 week contract
Hours: 8:00 am to 5:00 pm (no on-call requirements)
Candidates must be able to do the following tasks:
- configure printers by hostname or static IP.
- install and configure printers on workstations
- configure iot - any that may be encountered in the environment
- assist and troubleshoot with end-users as needed.
- assist in documenting technical support procedures and maintain CMDB
In addition, the candidates must be able to perform basic computer hardware troubleshooting and remediation, as well as research unfamiliar scenarios. Candidates must be motivated and a self-starter but also know when to consult and escalate issues.
Qualifications
Required:
Location: Los Angeles CA, 90095 Duration: 52 week contract
Hours: 8:00 am to 5:00 pm (no on-call requirements)
Candidates must be able to do the following tasks:
- configure printers by hostname or static IP.
- install and configure printers on workstations
- configure iot - any that may be encountered in the environment
- assist and troubleshoot with end-users as needed.
- assist in documenting technical support procedures and maintain CMDB
In addition, the candidates must be able to perform basic computer hardware troubleshooting and remediation, as well as research unfamiliar scenarios. Candidates must be motivated and a self-starter but also know when to consult and escalate issues.
Qualifications
Required:
- Experience with network printer configuration on various models, including setting up scan to email and scan to network folders on all-in-one printers.
- Experience adding printers on both Windows and Mac computers
- Experience running commands in both the Windows command line interface and Mac Terminal, including ping, nslookup, ipconfig etc.
- Experience editing Configuration Items in Service Now.
- Networking knowledge in relation to printers and printing, including DNS
- Experience with remote connection tools such as Bomgar
Job Summary
JOB TYPE
Full Time
INDUSTRY
IT Outsourcing & Consulting
SALARY
$62k-82k (estimate)
POST DATE
03/24/2024
EXPIRATION DATE
05/22/2024
WEBSITE
ampcus.com
HEADQUARTERS
CHANTILLY, VA
SIZE
50 - 100
FOUNDED
2010
TYPE
Private
CEO
KAZHUMKIL SALIL SHANKARAN
REVENUE
$50M - $200M
INDUSTRY
IT Outsourcing & Consulting
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About AMPCUS
Ampcus provides cloud computing, cybersecurity, digital transformation and web development services for businesses.
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