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POSITION SUMMARY:
Responsible for assessing the creditworthiness of customers; applying payments in a timely and accurate manner; and quickly resolving past due payments while exhibiting professional and effective communication skills to ensure an optimal outcome.
PRIMARY RESPONSIBILITIES:
· Provide excellent customer service while handling sensitive financial matters.
· Prepare and send out claims and statements, as needed, to customers.
· Monitor customer accounts for overdue payments and follow up as necessary.
· Maintain accurate records of customer interactions and transactions.
· Process and post customer payments to appropriate accounts.
· Assist with month-end closing activities, including spreadsheets and account reconciliations.
· Collaborate with other departments to resolve billing discrepancies and address customer inquiries.
· Work with different software systems to process claims, credits, and collections.
· Calculate month-end allowance for bad debt/ doubtful accounts.
· Manage A/R from our customers including collection of past due invoices and deduction management.
· Interact with customers through direct collection call contact and emails for resolution of past due A/R.
· Resolve invoicing issues that arise including pricing discrepancies, carrier claims, rebates, etc.
· Resolve disputed balances or other issues that prevent timely payment.
· Respond to customer inquiries regarding past due accounts; research and provide account information.
· Implement process improvements to eliminate ongoing customer or internal issues that interfere with prompt payment by customers.
· Place orders or credit hold when warranted.
· Review orders on credit hold and release orders when appropriate.
· Assess creditworthiness of new customers; provide recommendation of payment terms, including credit limit.
· Assess creditworthiness of existing customers on a regular basis, providing recommendations of changes when appropriate.
· Perform other duties as assigned.
REQUIRED SKILLS AND EXPERIENCE
· High School Diploma or G.E.D. equivalent
· Experience in Accounts Receivable
Job Type: Full-time
Pay: $22.00 - $25.00 per hour
Benefits:
Weekly day range:
Work setting:
Work Location: In person
Full Time
Wholesale
$42k-55k (estimate)
04/04/2024
07/31/2024
amitypacking.com
CHICAGO, IL
100 - 200
1965
RICHARD E SAMUEL
$50M - $200M
Wholesale
Amity Packing is a progressive Center of the Plate protein manufacturer focused on providing meal and menu solutions both globally and nationally. With expertise in proprietary product development our customers represent multiple food channels. Beef - Pork - Poultry. AMITY PACKING CO., INC. is a company based out of 4220 S. KILDARE, CHICAGO, Illinois, United States.
The job skills required for Credit and Collections Specialist include Billing, Accounts Receivable, Customer Service, Microsoft Office, Teamwork, etc. Having related job skills and expertise will give you an advantage when applying to be a Credit and Collections Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Credit and Collections Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Credit and Collections Specialist positions, which can be used as a reference in future career path planning. As a Credit and Collections Specialist, it can be promoted into senior positions as a Credit and Collections Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Credit and Collections Specialist. You can explore the career advancement for a Credit and Collections Specialist below and select your interested title to get hiring information.