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Summary: To provide a high level of customer (patient) satisfaction and to achieve clinic business objectives.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Outlined below. Additional duties may be assigned.
CUSTOMER SERVICE/SALES:
Ensure that current patients’ needs are met in a timely manner.
Manage invoicing and accounts receivables based on patient purchases and insurances claims
Recognize and capitalize on sales opportunities through various mediums (walk-ins, customer referrals, telephone inquiries, retention practices, etc.).
Conduct effective telephone follow up to reschedule “no shows” and cancellations according to procedures.
Maintain basic knowledge of hearing aid technology and be able to perform basic cleaning functions dependent upon requirements.
Maintain knowledge of assistive listening devices and ability to demonstrate/recommend appropriate products.
Maintain a high level of professionalism when completing the duties and responsibilities of the Patient Coordinator.
Identify community events and organizations to promote Helix and identify sales opportunities.
Act as a liaison with physicians’ offices to maximize referrals.
RESPONSIBILITIES:
Effectively handle multiple incoming telephone lines with ability to answer general questions, collect and record patient and marketing information.
Assemble, maintain and process patient charts according to policies and procedures.
Maintain well organized appointment schedule to optimize patient care and revenue opportunities.
A keen ability to maintain and develop physical and electronic filing systems.
Understand that various job descriptions of the Audiologist vs. Hearing Aid Specialist for appropriate appointment scheduling.
Maintain and process insurance documentation.
Follow established procedures for:
Cash management, receivables, and payables
Patient transactions
Clinic supplies
Clinic maintenance
Mail handling
Hearing aid clean & checks
Compile reports as required.
Effectively use the Centre Management System or The Clinician System to enter patient information, transactions, and lead tracking.
Maintain an organized and clean working environment.
Education and Experience: High School Diploma or equivalent. Experience in an environment with an emphasis on sales, customer interaction, and having to work with multiple tasks is required. Past experience working with senior population is an asset.
WC Code in CA 8810
WC Code in DE 0953
WC Code in PA 0953
WC Code in TX 8832
Full Time
Durable Manufacturing
$81k-100k (estimate)
03/10/2024
05/09/2024
NEW AUGUSTA, IN
25 - 50
2001
THEAODIS GARY JR
$5M - $10M
Durable Manufacturing
The job skills required for Patient Care Coordinator include Patient Care, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Care Coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Care Coordinator. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Patient Care Coordinator positions, which can be used as a reference in future career path planning. As a Patient Care Coordinator, it can be promoted into senior positions as a House Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Care Coordinator. You can explore the career advancement for a Patient Care Coordinator below and select your interested title to get hiring information.
If you are interested in becoming a Patient Care Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Care Coordinator for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Patient Care Coordinator job description and responsibilities
Patient care coordinators educate patients about their health conditions and develop a plan to address their personal health care needs.
12/12/2021: Des Moines, IA
Patient Care Coordinator educate patients and families on the patients' procedures and conditions and make sure records are kept up to date.
01/30/2022: Dayton, OH
They monitor and coordinate patients’ treatment plans, educate them about their condition, connect them with health care providers, and evaluate their progress.
12/26/2021: San Jose, CA
Collaborates with key departments such as admitting, EVS, case management to ensure timely patient admissions and a positive patient family experience.
02/28/2022: Moline, IL
Maintain the workflow of the patient care coordinators; delivering great customer service to the patients, VIP and at-risk patients.
02/03/2022: New Orleans, LA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Patient Care Coordinator jobs
Seniors are the ones who are most likely to require the services of these coordinators.
12/20/2021: Rockford, IL
You must have a goodphysical and health status which would accommodate delivery of duties and access to patient homes.
01/04/2022: Lexington, KY
Need to thoroughly explains procedures, treatments and nursing care to patients and/or family to be a successful Patient Care Coordinator
03/05/2022: San Bernardino, CA
For example, skills like Medical Records, Care Coordination and Healthcare Management are possible skills.
01/18/2022: Parkersburg, WV
Patient care coordinators need to have strong analytical skills and the ability to handle multiple tasks concurrently.
02/14/2022: Bakersfield, CA
Step 3: View the best colleges and universities for Patient Care Coordinator.